Hi,
We keep getting the connection reset error. The machine has a cable modem, a
hardwired router and no software firewall.
The internet works fine along with all the other apps on the machine. VNC
4.11 in Win XP is the only problem.
WE HAVE:
direct connected the modem to the nic. still reset.
replaced the router, still reset.
replaced the modem, still reset.
tested the cables and replaced 2 of them. still reset.
wiped the drive clean and reinstalled everything. still reset.
uninstalled/reinstalled VNC twice, on both the viewer and the server sides.
still reset.
I put the server on my machine and a friend's machine. we can both view each
other's pc and vnc runs flawlessly. Try to view the desktop on the office pc,
still reset.
I understand two or three things right now:
- VNC does not work on the office machine and it used to.
- Intermittent errors/problems are the hardest to find, meaning the time
before the connection resets is anywhere from 3 seconds to 1 minute. We had
someone from the upstairs apartment come down and fix his internet connection
by wiggling a few cables. I checked and replaced those cables. I also tested
the cable tester with a known-good ethernet cable.
"Intermittent" could also apply to the signal? Could VNC be picky enough
that a Momentary Loss of Signal from the network could cause a reset to occur??
Last, I have a Sawzall and I know how to use it....
I would appreciate any constructive help.
Joe
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