Lee Carnes wrote on :

> my son is in canada, i am in U.S. we both have VNC 4.1
> everytime i try to connect to his IP connection refused.
> the only devices we 
> have as far
> as security is. i have mcfee firewall software and he use
> a linksys wireless router. what can i do or what am i
> doing wrong. 
> 
Are you trying to connect to a 192.168.x.y or 10.x.y.z type address? If so,
it's not going to work. Second, your son needs to forward port 5900 in his
router to his PC. Third, if your son is using the wireless connection on his
router, he might try the wired connection as there have been some reports
that running a server on a wireless connection doesn't work well. Fourth,
make sure that any firewalls have an exception for VNC -- in your son's
case, he needs to make an exception for the VNC Server software. In your
case, it wouldn't hurt to put in an exception for the viewer, although
that's unlikely to be a problem. If your son is using Windows XP SP2, then
the Windows firewall is on by default. I recommend adding an exception both
for port 5900 *and* for the server application. Finally, have him check his
server settings. If he right-clicks on the VNC icon in the system tray and
selects "options" he'll get a configuration page. He needs to go to the
"connections" tab and look at the box labeled "Access Control". In Sever
Options|Connections - "Access Control" - there should be a "+" in that area.
If there is not try putting it back in, so that it adds the value
"+255.255.255.255/0.0.0.0" which means accept connections from anywhere. A
few people have deleted that thinking it was not supposed to be there, and
that basically tells VNC NOT to accept connections from anywhere.

Also, your son should visit the vnc "test" page which will check for servers
on the standard ports. There are several of these, including one run by
RealVNC, but I don't know the address for that one right off. They all work
basically the same way, so it doesn't really matter which one you use. The
one I know is http://www.gotomyvnc.com and click on the "run check on..."
button. That will tell your son if he has correctly forwarded the port for
VNC.
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