Well,
Let say if you pay money to Symantec why don't you ask them to protect
your pc? What is RealVNC has to do with it?

I pay money to RealVNC people for EE and I got my email notifying me
about security update. So I have no beef with RealVNC as they provide
the service I pay for.

I think 2) will not happen because there is no money in it for RealVNC
only for Symantec and companies like them. RealVNC provides a free
version with community support and that means you have to do your
homework. If you want real support pay for it and you will get it.

Some people are running VNC v3.x and asking questions about it. That
means people don't bother to update for various reasons. Sometimes these
are good reasons some times they are not.

In general out of two things you mentioned VNC people did at least one:
they notified this list about available update as well as sent emails to
their paying customers. There is also announce list which was notified
as well. That is a very low email volume list to which anyone running
RealVNC should subscribe.

So what I am trying to say RealVNC provided all needed information in a
timely manner to prevent most of the users running their software from
getting in trouble. If some of the users failed to use this information
it is not exactly RealVNC fault.

Regards,
Alex

Dave Dyer wrote:
>>> 2) word should have been passed to norton, mcaffee, etc so they
>>> could target vulnerable versions of vnc on behalf of their customers.
>>> I don't know if this mechanism exists, but it ought to.
>> This one is never going to happen for countless reasons. No company will
>> make your box secure if you won't.
> 
> Why do you think it will never happen? I think it's inevitable.  
> I pay for virus protection; there's real money to be made providing 
> a better service.
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