Jimmy,
It would help a bit if you could describe your parents network
configuration.
Is there a router? What is the OS? Is it cable or dsl? A lot of times
cable or dsl modems have routers and firewalls built-in.
The other option is - your parents could invite you in - vnc server has
"add new client" option. You configure your machine correctly and then
they will initiate connection. If that works you can figure out the rest
from there.
Regards,
Alex
jimmy gass wrote:
My question is so general that I can't effectively search the archives.
I've read the "documentation", the "faqs" etc.. but can't manage to find
the answer.
I'm trying to help the parents in another state by VNCing into their
machine. I've had them download the latest VNC server. I've downloaded
the latest VNC viewer. I've got their IP. Which is not through a router.
I've had them go to the test page, and I've got their IP, but it doesn't
connect to 5900. I've had them disable any anti virus software, they
don't have any firewalls. They have set a password for authentication.
But still I can not seem to connect to them. Do I need to look more into
port forwarding?
In the viewer window, I've tried, IP:0, IP:IP:0, IP. I don't know if I'm
typing the path right. If it needs the password.
I imagined that this should be a simple connect. I'm also sure that many
people have done this with success. I just need a little nudge in the
right direction. Any help is appreciated.
Jimmy
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