Hi Marc,

As I said, it sounds like your Access Control settings aren't configured to
allow connections from the viewer's IP address (or, possibly, from *any* IP
address!).

Regards,

Wez @ RealVNC Ltd.
 

> -----Original Message-----
> From: [EMAIL PROTECTED] 
> [mailto:[EMAIL PROTECTED] On Behalf Of marc abramson
> Sent: 23 November 2006 07:23
> To: James Weatherall
> Cc: [email protected]
> Subject: Re[2]: VNC not working in service mode
> 
> Hello James,
> 
> don't know exactly how to check the server log
> 
> what I did is the following
> opened the Control Panel, selected Administrative Tools,then  Event
> Viewer, then Application...
> 
> and I can see that each time the viewer is trying to connect, the
> following event is added
> 
> SocketManager: unknown listener event: 0
> 
> does that help  to understand ?(at least that does not help me)
> 
> regards
> marc
> 
> > Hi Marc,
> 
> 
> > Have you checked the event log on the server computer?  Unless the
> > connection is originating from an IP address blocked by your "Access
> > Control" settings, you'll see events logged explaining why 
> the connection
> > was dropped.
> 
> > Regards,
> 
> > Wez @ RealVNC Ltd.
> 
> 
> >> -----Original Message-----
> >> From: [EMAIL PROTECTED] 
> >> [mailto:[EMAIL PROTECTED] On Behalf Of marc abramson
> >> Sent: 20 November 2006 19:43
> >> To: [email protected]
> >> Subject: VNC not working in service mode
> >> 
> >> Hello Wez
> >> (don't know how to answer to a message in this VNC list.. 
> let's hope
> >> what I'm doing will work)
> >> 
> >> the error I have is the "standard" Timeout error, as if the request
> >> has never been seen by VNC server (in service mode)
> >> 
> >> I can't understand why VNC server (in service mode) is not 
> receiving
> >> the request since the request if correctly received on the pc (and
> >> that's sure since ethereal is seing it), and since I 
> stopped all the
> >> firewall I have (that's the first thing I checked), and 
> since stopping
> >> VNC serveur in service mode and restarting VNC server in user mode
> >> does solve the problem...  as long as I sty in user mode.
> >> 
> >> strange, isn't it ?
> >> 
> >> regards
> >> Marc
> >> 
> >> 
> >> > Marc,
> >> > 
> >> > What is the error you get when attempting to connect to the 
> >> Service-Mode
> >> > server?
> >> > 
> >> > If you're not seeing *any* response from the server 
> >> computer via Ethereal
> >> > then this indicates that the server computer isn't 
> >> receiving the request -
> >> > even if VNC Server isn't accepting connections, the TCP 
> >> stack will send a
> >> > "reject" packet which Etheral will see - so it sounds like 
> >> the server
> >> > computer has a firewall running on it that needs properly 
> >> configuring.
> >> > 
> >> > Regards,
> >>   
> >> 
> >> -- 
> >> Best regards,
> >>  marc                          mailto:[EMAIL PROTECTED]
> >> _______________________________________________
> >> VNC-List mailing list
> >> [email protected]
> >> To remove yourself from the list visit:
> >> http://www.realvnc.com/mailman/listinfo/vnc-list
> >> 
> 
> 
> 
> 
> -- 
> Best regards,
>  marc                            mailto:[EMAIL PROTECTED]
> _______________________________________________
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