Michael in your situation it may be easier to use a service that manages the nat traversal etc for you (given her IP address may change at any time & it would be difficult for you to fix that remotely).
a couple options are: EchoVNC: http://sourceforge.net/projects/echovnc Yoics (full disclosure, my company): http://yoics.com in both cases, you should be able to remote login using just a browser. best Ryo On Sun, Dec 7, 2008 at 11:51 AM, Mike Campbell <[EMAIL PROTECTED]> wrote: > My 81-year old mother who lives 200-miles away likes to play with her > computer but is always having problems. I need to be able to access her > computer remotely. I intend to purchase a personal license of RealVNC once I > see that I can accomplish what I want. For now I have a free license > installed on both computers and her computer is running as a server. > Firstly, I don't understand all that's involved with port access settings. > I'm hoping someone can get me jump started. Here's what I have to work with: > > On my end- > Service, Cox digital > Router, Linksys WRT54G > PC virus protector/firewall, Security Shield 2008 > OS, Windows 2000 > > On her end- > Service, SBC.Yahoo.com > Router, 2-Wire 2701HG-B > PC virus protector/firewall, Security Shield 2008 > OS, Windows XP > _______________________________________________ > VNC-List mailing list > VNC-List@realvnc.com > To remove yourself from the list visit: > http://www.realvnc.com/mailman/listinfo/vnc-list > _______________________________________________ VNC-List mailing list VNC-List@realvnc.com To remove yourself from the list visit: http://www.realvnc.com/mailman/listinfo/vnc-list