You haven't said exactly what you're trying to do with VNC, so it's hard to
advise.  If you're trying to access a machine on that network from
elsewhere, you'll need to set up port forwarding.  www.portforward.com is a
big help.  I assume everything on the local network picks up an IP address
from the router, so they should all be on the same subnet.  The 5800 port is
for the Java viewer, so you'd type http://<ip address>::5800 in a browser's
address bar (not a search box).  For the VNC client the port to forward is
5900, with 5500 if you want to make a reverse connection out to a
'listening' client.  Watch out for firewalls!

Philip Herlihy   
Email:   phi...@herlihy.eu.com   
Tel:     020 8521 9157  
Mobile:          07931 546660    
Fax:     0870 0511055    

-----Original Message-----
From: vnc-list-boun...@realvnc.com [mailto:vnc-list-boun...@realvnc.com] On
Behalf Of John Cunniff
Sent: 31 March 2012 02:06
To: vnc-list@realvnc.com
Subject: VNC v4.1.2 and XFINITY Modem

Hello, Everybody!

I am a new user, but actually, I was an old subscriber back in 2000's.
Anyway, I got a new XFINITY modem, it was messed up including my Videophone
[VP] by Sorenson Communications. Yesterday, my tech guy came. He fixed the
wires. It is much better also, he reconfigured my VP for XFINITY modem. It
works great for now.

Unfortunately, my VNC cannot be connected from my laptop's end. I've tried
ip-address:5800 and I got Connection Timed out. I checked the settings, I
got the router so, I don't understand the settings yet.

I am running on:

Windows XP x86
Comcast high-speed internet using XFINITY modem VNC 4.1.2 Server/Viewer

My router's IP address starts with 10.0.0.x... I think so.

When I got into router, it says XFINITY - Login so, I did logged on. I got
the main screen:

HOME > At A Glance

Home Networking         Network Connection

It listed the hardware stuff. It is very basic.

Can someone tell me how do I set my VNC to go through to the internet?

Let me know.

Thank you very much!

John Cunniff
President,
Deaf-Blind Contact Center
E-mail: jo...@shellworld.net
Phone: 866-350-7482 voice or VP





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