Verizon Business (SIP) is now taking 30 seconds to reply with a 404 when calling a number which is not in service. Started a week or two ago. They have been less than helpful in the matter.
From: VoiceOps [mailto:[email protected]] On Behalf Of Nick Crocker Sent: Thursday, June 26, 2014 11:38 AM To: David Thompson Cc: VoiceOPS Subject: Re: [VoiceOps] PDD: What's acceptable? I would say 6 seconds is pushing it, a lot of peoples equipment will send a CANCEL once their PDD timer expires if there is no 18X response within 6-8 seconds. With that said, we do not actively track it right now and handle PDD issues if they are reported to us and then pass them to the ULC that call egressed unless of course we are the reason for the delay which we rarely are. [https://mail.google.com/mail/u/0/images/cleardot.gif] Nick On Thu, Jun 26, 2014 at 10:23 AM, David Thompson <[email protected]<mailto:[email protected]>> wrote: Rural areas give us a lot of PDD as well. David Thompson Network Services Support Technician (O) 858.357.8794<tel:858.357.8794> (F) 858-225-1882<tel:858-225-1882> (E) [email protected]<mailto:[email protected]> (W) www.esi-estech.com<http://www.esi-estech.com> -----Original Message----- From: VoiceOps [mailto:[email protected]<mailto:[email protected]>] On Behalf Of Darren Schreiber Sent: Wednesday, June 25, 2014 7:02 PM To: Jay Hennigan; [email protected]<mailto:[email protected]> Subject: Re: [VoiceOps] PDD: What's acceptable? On 6/25/14, 6:52 PM, "Jay Hennigan" <[email protected]<mailto:[email protected]>> wrote: You think they would give us a 5XB ka-clunk-pop, some muted MF followed by hiss, panel-clicks and a ker-chirp on answer if they're trying to emulate the good old days. :-) ------------ At least that could be considered ³progress / early media² so the customer would be aware their call is slowly being connected!!! - Darren _______________________________________________ VoiceOps mailing list [email protected]<mailto:[email protected]> https://puck.nether.net/mailman/listinfo/voiceops _______________________________________________ VoiceOps mailing list [email protected]<mailto:[email protected]> https://puck.nether.net/mailman/listinfo/voiceops
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