We have a client that wants an auto attendant. They want their option 1 to be play an message to the customer (like store hours). How would you play a media file in Broadsoft. The only way I can see possible is to burn a voice mailbox license and make a *55 to the voicemail box with the recording as the message, or use another auto attendant tree for the announcement. Both options are expensive. Does broadsoft have a play a media file option I don't know about? Something where you could assign a wave file to an extension?
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