Mark, What is intercept user, and how do you enable it? We are using a wholesaler, and they have never mentioned this feature.
On Mon, Dec 15, 2014 at 3:30 PM, Mark Price <[email protected]> wrote: > > We use intercept user with a custom message and that works well for a > message only. > > > > -mark > > > > > > *From:* VoiceOps [mailto:[email protected]] *On Behalf Of *Gast, > Jim > *Sent:* Monday, December 15, 2014 4:26 PM > *To:* Brad Anouar; Colton Conor > > *Cc:* [email protected] > *Subject:* Re: [VoiceOps] Play Message or Media File with Broadsoft > > > > Is the “Greeting-Only Mailbox” a way to solve this problem? See > GreetingOnlyMailboxOptionFD-R180.pdf in xchange. > > > > Cheers, > > > > / Jim Gast, TDS Telecom > > > > *From:* VoiceOps [mailto:[email protected] > <[email protected]>] *On Behalf Of *Brad Anouar > *Sent:* Monday, December 15, 2014 2:54 PM > *To:* Colton Conor > *Cc:* [email protected] > *Subject:* Re: [VoiceOps] Play Message or Media File with Broadsoft > > > > Broadsoft introduced a new type of AA license (AA Standard) in R20 that > allows for multiple layer auto attendants. It is not the perfect solution > for your scenario, but it is slightly better than having to use multiple AA > basic licenses. > > > > Good luck, > > > > Brad > > > > On Mon, Dec 15, 2014 at 10:53 AM, Colton Conor <[email protected]> > wrote: > > We have a client that wants an auto attendant. They want their option 1 to > be play an message to the customer (like store hours). How would you play a > media file in Broadsoft. The only way I can see possible is to burn a voice > mailbox license and make a *55 to the voicemail box with the recording as > the message, or use another auto attendant tree for the announcement. Both > options are expensive. Does broadsoft have a play a media file option I > don't know about? Something where you could assign a wave file to an > extension? > > > _______________________________________________ > VoiceOps mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/voiceops > > > > > -- > > *Brad Anouar* > *Director of Systems Engineering* > *Email **[email protected] <[email protected]>* > *Office *+1 310 360 2028 > > > [image: Image removed by sender.] > > *www.m <http://www.masergy.com/>asergy.com <http://www.masergy.com/>* >
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