We forwarded calls to an iPhone on AT&T.
In Minneapolis, the CallerID came through just fine.
In Minot, SD, the CallerID showed up as Blocked or Unavailable.
On Verizon, CallerID came through just fine in both locations.
AT&T denied anything was wrong, but the customer was persistent and finally
AT&T fixed the issue. Not sure of the root cause, maybe a configuration
error at the tower or the link to that area.
Oh the fun of telecom.
Beckman
On Tue, 24 Mar 2015, Tim Glen wrote:
We discovered this problem a few months back.
I've also read its specific to iPhone and Voice over LTE. If I recall
correctly going into your iPhone 6 settings and disabling LTE or Voice over LTE
'fixes' the problem.
Tim
-----Original Message-----
From: VoiceOps [mailto:[email protected]] On Behalf Of jd
Sent: Tuesday, March 24, 2015 2:51 PM
To: [email protected]
Subject: Re: [VoiceOps] caller id issues with telepacific and iPhone6(ATT)
no androids or windows.
from what i'm reading, it has to do wtih iphone VoLTE service.
trying to poll to see if anyone else has had issues on someone other than
telepacific.
i'm not sure what the 'att plan' comment was before this but i do not have att
service.
On 3/24/2015 11:36 AM, Carlos Alcantar wrote:
Are you seeing this only with an iPhone and not with android or
windows phone?
Carlos Alcantar
Race Communications / Race Team Member
1325 Howard Ave. #604, Burlingame, CA. 94010
Phone: +1 415 376 3314 / [email protected] / http://www.race.com
<http://www.race.com/>
On 3/23/15, 5:23 AM, "Frank Bulk" <[email protected]> wrote:
Sounds like you have an AT&T plan, call customer service.
Frank
-----Original Message-----
From: VoiceOps [mailto:[email protected]] On Behalf Of jd
Sent: Monday, March 23, 2015 12:00 AM
To: [email protected]
Subject: [VoiceOps] caller id issues with telepacific and
iPhone6(ATT)
recently with telepacific, we have noticed calls to ATT iPhone 6
users will show up as unknown or private.
I tried a single verizon iPhone 6 and caller id shows but ATT still
will not display any caller id.
I've googled and seen that some people on ATT's site in 2014 were
complaining.
has anyone noticed or know of an issue here? it's been two weeks,
possibly longer that we have been experiencing this issue.
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[email protected] http://www.angryox.com/
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