Switchvox may do all this. It's been a while since I've looked at it.
On Wed, Oct 28, 2015 at 7:54 AM, Colton Conor <[email protected]> wrote: > I am still on the search for a 2015 grade multi-tenant soft-switch. > Something that can compete with Vonage Business, Switch.co, and other newer > innovative phone services. > > Here are the requirements I am looking for, so if anyone knows of > something that fits this bill please let me know: > > 1. Has the ability to support SMS and MMS already. I am tired of so many > softswitch vendors saying they are adding SMS or MMS as a coming soon item. > It is 2015 people. SMS has been around since as long as I can remember. > Most of the large wholesalers (bandwidth.com, Level3) support SMS, and > some are supporting MMS. Not only should the softswitch support it, but > they should have some way to allow the user to send and view these > messages. > > 2. Supports call recording on both the inbound and outbound side. Should > be able to see call recording through the web interface. Web interface for > overall platform should be user friendly, and hopefully HTML5 based. > > 3. Supports Music on hold where you can upload multiple files. It can play > these files in random order like a radio station. > > 4. Supports the OPUS codec and VP8 for WebRTC capabilities. Hopefully > already has WebRTC capabilities. > > 5. Has a device provisioner where we can modify the XML files for each > device at the global, group, or seat level. So many of our customers have > special needs, and a one size fits all device template simply will not cut > it. We should be able to reboot phones remotely, and push firmware. > > 6. Built in faxing support. > > 7. Voice Quality Monitoring built in. Should show MOS scores, Jitter, > Packet Loss, for each call through the platform. > > 8. Busy Lamp field integration. > > 9. Some sort for mobile integration (beyond just call forwarding) for > mobile employees who don't want a desk phone. This can be apps for > smartphones, or something else. Most vendors say well our softswitch is SIP > compliant so you can use the 1000's of apps that support SIP already. That > will not cut it. > > 10. All the advanced features one would expect out of any modern hosted > PBX offering. Auto attendants, call forwarding, time of day rules, > voicemail to email, etc.. > > Does this simply not exist and I am asking for too much? Each of these are > things my clients are requesting for. > > > > > > > > _______________________________________________ > VoiceOps mailing list > [email protected] > https://puck.nether.net/mailman/listinfo/voiceops > >
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