14:51:12, 616-607-5907 via Global Crossing (ISUP trunk) - Ring no answer
14:52:09 248-936-2199 via Inteliquent AIA (SIP) - Audio connects just fine
On 02/12/2016 02:51 PM, Matthew Yaklin wrote:
Called twice from 603-703-0116. 2:48 PM EST time frame.
Dead air (no rings) then I hear the recording.
Dead air (no rings, very long pause... long) then I hear the recording.
Sent to SIPRoutes.
------------------------------------------------------------------------
*From:* VoiceOps <[email protected]> on behalf of Nick
Olsen <[email protected]>
*Sent:* Friday, February 12, 2016 2:42 PM
*To:* [email protected]
*Subject:* [VoiceOps] Test Call Request
Greetings all,
I come to you today with a request.
We've been getting a lot of complaints from customers about their
number not being able to be called. In our CDR, We show no record of
the call attempt.
We get two general reports. 1. The call rings and rings (We never get
the call). 2. The call plays back "Please wait while we contact the
party you are calling" followed by never ending ringing. (We never get
the call).
I was hoping I could get a few of you to call a test number of mine
and report failures.
The number is 321-205-1234, It should immediately answer and play back
our "You've reached Florida High Speed Internet" sound file. No DTMF
options will work, Then it'll hang up.
If you could report back (on/offlist) with the outcome of the
call. And the carrier you terminated the call to.
It would be greatly appreciated, Thanks!
Nick Olsen
Network Operations
(855) FLSPEED x106
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_______________________________________________
VoiceOps mailing list
[email protected]
https://puck.nether.net/mailman/listinfo/voiceops
