Force them to sign a legally binding document that says all the bad things
that could happen when you remove the PIN and that they accept full
liability for any and all charges, hold you harmless, and make them sign
it.
Then frame it on your wall, and the day they get a $15,000 bill when what
you told them would happen happens, smile smugly and send them a copy of
the letter they signed with their exorbitant bill and say "I told you so."
Beckman
PS -- Throw in a nanny-nanny-boo-boo too.
On Thu, 2 Jun 2016, Carlos Alvarez wrote:
We have a customer who has been nagging us to remove the PIN from their
conference lines. They are getting more insistent. We've said no, for the
obvious security reasons, and explained them all clearly. On top of it,
this is a medical-related company having sensitive conversations on
conferences. They keep pushing us. What would you do? On the one hand I
think we have no liability in the matter, but on the other, we're more of a
consulting ITSP than just a generic service provider. We specialize in
helping people not do stupid things with their phone system. There's also
the matter of just eating up a bunch of channels by people using it as
their own conference.
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Peter Beckman Internet Guy
beck...@angryox.com http://www.angryox.com/
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