Carlos
    Just mention HIPAA.  You might also have some HIPAA compliance issues as 
well. 



> On Jun 2, 2016, at 1:54 PM, Carlos Alvarez <[email protected]> wrote:
> 
> We have a customer who has been nagging us to remove the PIN from their 
> conference lines.  They are getting more insistent.  We've said no, for the 
> obvious security reasons, and explained them all clearly.  On top of it, this 
> is a medical-related company having sensitive conversations on conferences.  
> They keep pushing us.  What would you do?  On the one hand I think we have no 
> liability in the matter, but on the other, we're more of a consulting ITSP 
> than just a generic service provider.  We specialize in helping people not do 
> stupid things with their phone system.  There's also the matter of just 
> eating up a bunch of channels by people using it as their own conference.
> 
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