That’s a great question and I don’t know the answer to that. Honestly, that is 
why I went with Kazoo in the first place. If I’m going to offer services to my 
customers, I really need to know what’s going on under the hood, so I 
understand what is possible in terms of services and futures, and future 
growth. Working with another “me too” closed source like Broadsoft and 
Netsapiens, I feel leaves me vulnerable to exactly the issues you’re 
experiencing now: no control. No understanding.  My experiences with Kazoo have 
been nothing but positive and the 2600Hz team has proven to be passionate and 
their skill unmatched. Before launching our own provider, our company provided 
services for public telecoms providing on Broadsoft and meta switch, and they 
don’t come close imho.
Quality on 2600Hz’s PaaS solution has been too good to be true quite honestly. 
Zero issues and we can focus on new services that leverage their CPaaS, REST 
API and websocket functionality, etc.

Sounds like a paid advertisement lol but honestly just sharing my positive 
experiences :)

On Nov 1, 2017, at 11:30 PM, Colton Conor 
<colton.co...@gmail.com<mailto:colton.co...@gmail.com>> wrote:

I have looked at Kazoo, and am impressed with their offering. I know what 
Kazoo. I know what Kazoo is built on top of, but Mark what is netsapiens built 
on? They say all their own code, but do they use asterisk, opensips, 
freeswitch, kamailio, or anything like that?


On Wed, Nov 1, 2017 at 10:24 PM, Mark Diaz 
<md...@vinixglobal.com<mailto:md...@vinixglobal.com>> wrote:
Have you checked out Kazoo from 2600Hz yet? Over 250k seats without issue. The 
core is open source and built on better technology imho.  May wanna check it 
out.


On Nov 1, 2017, at 11:14 PM, Colton Conor 
<colton.co...@gmail.com<mailto:colton.co...@gmail.com>> wrote:

Matt,

We use SkySwitch which is the largest netsapiens wholesaler out there.I can't 
remember how many seats they have, but I want to say over 50,000.

Over the past year Skyswitch has monthly outages. Skyswitch keeps blaming it on 
their switch vendor. netsapiens has provided multiple patches, but SkySwitch's 
geo redundant nodes keep crashing.

I don't think netsapiens backend software is anywhere close to the quality 
level of Broadsoft. netsapiens customer facing interfaces are much nicer than 
Broadsoft default portals, but I doesn't matter if the switch crashes all the 
time. It is improving, but still you should see how many bugs are fixed in each 
release due to poor coding.

I am in search of something new as well. Broadsoft and netsapiens are no gos 
for me.

On Thu, Oct 26, 2017 at 3:09 PM, Matthew Crocker 
<matt...@corp.crocker.com<mailto:matt...@corp.crocker.com>> wrote:
Hello,

I’m a Broadsoft Broadworks shop but I’m looking at alternatives,  Not a YUGE 
fan of Cisco…

If you have an opinion on NetSapien as a HostedPBX platform (good, bad, ugly) 
please send to me on or off list.
 Thanks


-Matt

--
Matthew Crocker
Crocker Communications, Inc.
President

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