You are assuming a lot. And smearing netsapiens in the process.
On 11/2/2017 12:57 PM, Colton Conor wrote:
I am blaming the switch, netsapiens in this case, for the outage, as
the platform provider, SkySwitch, is blaming netsapiens. Every Time an
outage occurs they say they have a new software patch from their
switch provider netsapiens, but these patches still don't seem to fix
the problem.
Maybe the other netsapiens shops don't have this problem as they
aren't on the scale that SkySwitch is? Maybe netsapiens is great for
smaller shops, but the software crashes under high load?
I would love to hear SkySwitchs or netsapiens point of view.
On Thu, Nov 2, 2017 at 10:31 AM, Peter Rad. <pe...@4isps.com
<mailto:pe...@4isps.com>> wrote:
Why do you blame the switch for outages?
On 11/1/2017 11:14 PM, Colton Conor wrote:
Matt,
We use SkySwitch which is the largest netsapiens wholesaler out
there.I can't remember how many seats they have, but I want to
say over 50,000.
Over the past year Skyswitch has monthly outages. Skyswitch keeps
blaming it on their switch vendor. netsapiens has provided
multiple patches, but SkySwitch's geo redundant nodes keep crashing.
I don't think netsapiens backend software is anywhere close to
the quality level of Broadsoft. netsapiens customer facing
interfaces are much nicer than Broadsoft default portals, but I
doesn't matter if the switch crashes all the time. It is
improving, but still you should see how many bugs are fixed in
each release due to poor coding.
I am in search of something new as well. Broadsoft and netsapiens
are no gos for me.
On Thu, Oct 26, 2017 at 3:09 PM, Matthew Crocker
<matt...@corp.crocker.com <mailto:matt...@corp.crocker.com>> wrote:
Hello,
I’m a Broadsoft Broadworks shop but I’m looking at
alternatives, Not a YUGE fan of Cisco…
If you have an opinion on NetSapien as a HostedPBX platform
(good, bad, ugly) please send to me on or off list.
Thanks
-Matt
--
Matthew Crocker
Crocker Communications, Inc.
President
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RAD-INFO INC
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Peter Radizeski
RAD-INFO INC
813.963.5884
http://rad-info.net
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