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Hi Whats OS John? ----- Original Message ----- From: "John Blue" <[EMAIL PROTECTED]> To: "mailings" <[EMAIL PROTECTED]> Sent: Tuesday, September 24, 2002 3:07 AM Subject: [VOPmail Beta] Webmail problems > * This is the vopmailbeta mailing list * > > > Gideon, > > What OS and webserver are you running it on? > > ummm ... what tripped me up was not putting in the IISHelp vdir. RTFM > as always. :) If you havent already done so .. print off the VOP > Webmail .doc and use it as a checklist since your now in > troubleshooting mode. > > The getattachment.asp is to accommodate Netscape users only. Unless > you are using Netscape, getattachment.asp can be ruled out as a > suspect. Next, check all file/directory permissions per the manual > and lastly .. make sure the IISHelp vdir is in place. > > Its pretty straight forward with only couple places where it can break. > > Let us know what happens. > > John Blue > > > m> did you ever figure it out we have had the same problem since day one. I > m> never got it to work right. > > > > >> This solution from Vircom support helped me when I had the same problem: > >> > >> It sounds like you need to make the following change to your webmail > >> directory in IIS: > >> > >> Open up the Properties / Custom Errors page > >> Scroll down to error 404 and click Edit Properties > >> In the Message Type box, choose URL > >> In the URL box, enter the relative path to your webmail directory. > >> > >> For example, if you created it as a virtual directory under the Default > >> Web Site, enter /webmail (or the name you used for the > >> directory)/getattachment.asp > >> > >> If it's set up as a separate website, enter just /getattachment.asp > >> > >> Also, make sure there's an IISHelp directory under the main Default Web > >> Site heading. If not, create one under your webmail directory (the path > >> should point to the location of your winnt\help\iishelp folder). > > > ** > To leave this list, send an email to [EMAIL PROTECTED] > and put the word "LEAVE" in the BODY of the email. > ** To leave this list, send an email to [EMAIL PROTECTED] and put the word "LEAVE" in the BODY of the email.
