It appears that the condition is not
Client based but is a flaw in VopMail. This weekend over 300 mailboxes
(we’re still counting as the support calls ring) received a spam message
from @mg0.net that effectively rendered those mailboxes useless. We were
unable to retrieve the message using Netscape Mail, Eudora, Outlook Express or
Outlook, when the message was retrieved using VOPMailWeb the header appeared
but the message was blank. All the clients reported a timeout error.
The same message was delivered to about 60
accounts on our old mail server Post.Office, so far all of those account were
able to retrieve the message. In testing the same message delivered to Vopmail
blocked the account, the message on Post.Office did not (using the same e-mail
client).
We have had instances on Vopmail before
where we could turn of their virus scanner and get the mail (something we’ve
never had to do on Post.Office), but in this case nothing the clients did would
work.
Sincerely,
Robb Bryn
Webmaster
CFWebmasters.com
-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED]] On
Behalf Of Frank M. Cook
Sent: Monday, January 13, 2003
7:54 AM
To: [EMAIL PROTECTED]
Subject: [VOPmail Beta] POP3
Timeout????
I too have one customer that gets the problem with some
frequency. I suspect it may be a particular sender. If I could ever
track it down, maybe I could fix it for this customer with a block in
spamflt0.txt.
some have suggested it may be a virus filtering
issue. you might have the user turn off his virus scanner for a test and
see if that matters.
----- Original Message -----
Sent: Monday, January 13, 2003 7:39 AM
Subject: [VOPmail Beta] POP3 Timeout????
> * This is the vopmailbeta mailing list *
>
>
> It is strange cause that customer has this problem all the time!!
>
> On the server log it sasys that it has retrieved the mail message
>
> but on the client it says time out!!!
>
> The messages are small in size!!!
>
> and he is calling all the time and he is disapointed....
>
>
>
> -----Original Message-----
>
> From: [EMAIL PROTECTED]
>
> [mailto:[EMAIL PROTECTED]]On Behalf Of Frank M. Cook
>
> Sent: Monday, January 13, 2003 2:34 PM
>
> To: [EMAIL PROTECTED]
>
> Subject: [VOPmail Beta] POP3 Timeout????
>
>
>
> * This is the vopmailbeta mailing list *
>
>
>
> there are occasional messages that outlook can't process. something wrong
>
> in the headers but it's not clear what. you can just move the bad msg file
>
> out of their mailbox and the rest will process or if you have webmail
going
>
> you can have your customer use it to delete messages until the problem
>
> clears up which it will when the right messages are gone.
>
> Frank M. Cook
>
> Association Computer Services, Inc.
>
> http://www.acsplus.com
>
> ----- Original Message -----
>
> From: <[EMAIL PROTECTED]>
>
> To: <[EMAIL PROTECTED]>
>
> Sent: Monday, January 13, 2003 5:50 AM
>
> Subject: [VOPmail Beta] POP3 Timeout????
>
>
>
> > * This is the vopmailbeta mailing list *
>
> >
>
> >
>
> >
>
> >
>
> > hello from Greece
>
> >
>
> > We have the Vopmail Server 4.5 nad we are experiencing some
>
> > problems with a customer....
>
> >
>
> >
>
> > The customer is trying to download the e-mail from our vopmail server
>
> > using outlook express and sometimes Microsoft Outlook it coonects but
>
> cannot
>
> > receive
>
> > and the log is as follows
>
> >
>
> >
>
> > Incoming POP call from 213.16.234.167 at 12:47:36.
>
> > <<< +OK VOPmail POP3 Server 4.5.186.0 Ready
>
> > <[EMAIL PROTECTED]>
>
> >
>
> > >>> USER [EMAIL PROTECTED]
>
> >
>
> > <<< +OK [EMAIL PROTECTED] is welcome here
>
> >
>
> > >>> PASS ********
>
> > <<< +OK lelouda's mailbox has 1 message(s) (145219 octets)
>
> >
>
> > >>> STAT
>
> >
>
> > <<< +OK 1 145219
>
> >
>
> > >>> UIDL
>
> >
>
> > <<< +OK unique-id listing follows
>
> > 1 B0000466619.MSG
>
> > .
>
> >
>
> > >>> LIST
>
> >
>
> > <<< +OK 1 messages (145219 octets)
>
> > 1 145219
>
> > .
>
> >
>
> > >>> RETR 1
>
> >
>
> > <<< +OK 145219 octets
>
> >
>
> > Incoming POP call from 213.16.234.167 aborted at 12:48:27.
>
> >
>
> >
>
> >
>
> > But on the client (customer side) there is a pop-up message that says
>
> > timeout etc...
>
> > Does anyone has any idea???
>
> >
>
> >
>
> > Thanks in advance
>
> >
>
> > *******************************************
>
> > O M N I C O M S. A.
>
> > Jinkostas Panagiotis
>
> > System Engineer
>
> > [EMAIL PROTECTED]
>
> > TEL : + 302410537343
>
> > FAX : + 302410530966
>
> > *******************************************
>
> >
>
> >
>
> >
>
> > **
>
> > To leave this list, send an email to [EMAIL PROTECTED]
>
> > and put the word "LEAVE" in the BODY of the email.
>
>
>
> **
>
> To leave this list, send an email to [EMAIL PROTECTED]
>
> and put the word "LEAVE" in the BODY of the email.
>
>
>
> **
> To leave this list, send an email to [EMAIL PROTECTED]
> and put the word
"LEAVE" in the BODY of the email.
