It appears that the
condition is not Client based but is a flaw in VopMail. This weekend
over 300 mailboxes (we�re still counting as the support calls ring) received a
spam message from @mg0.net that effectively rendered those mailboxes
useless. We were unable to retrieve the message using Netscape Mail,
Eudora, Outlook Express or Outlook, when the message was retrieved using
VOPMailWeb the header appeared but the message was blank. All the
clients reported a timeout error.
The same message was
delivered to about 60 accounts on our old mail server Post.Office, so far all
of those account were able to retrieve the message. In testing the same
message delivered to Vopmail blocked the account, the message on Post.Office
did not (using the same e-mail client).
We have had instances
on Vopmail before where we could turn of their virus scanner and get the mail
(something we�ve never had to do on Post.Office), but in this case nothing the
clients did would work.
Sincerely,
Robb
Bryn
Webmaster
CFWebmasters.com
-----Original
Message-----
From:
[EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
On Behalf Of Frank M.
Cook
Sent: Monday, January
13, 2003 7:54 AM
To:
[EMAIL PROTECTED]
Subject: [VOPmail Beta] POP3
Timeout????
I too have one customer that
gets the problem with some frequency. I suspect it may be a particular
sender. If I could ever track it down, maybe I could fix it for this
customer with a block in spamflt0.txt.
some have suggested it may be a
virus filtering issue. you might have the user turn off his virus
scanner for a test and see if that matters.
----- Original Message -----
Sent: Monday, January 13, 2003
7:39 AM
Subject: [VOPmail Beta] POP3
Timeout????
> * This is the vopmailbeta
mailing list *
>
>
> It is strange cause that customer has
this problem all the time!!
>
> On the server log it sasys that
it has retrieved the mail message
>
> but on the client it says
time out!!!
>
> The messages are small in size!!!
>
> and he is calling all the time and he is disapointed....
>
>
>
> -----Original Message-----
>
> From:
[EMAIL PROTECTED]
>
>
[mailto:[EMAIL PROTECTED]]On Behalf Of Frank M. Cook
>
> Sent: Monday, January 13, 2003 2:34 PM
>
> To:
[EMAIL PROTECTED]
>
> Subject:
[VOPmail Beta] POP3 Timeout????
>
>
>
> * This is
the vopmailbeta mailing list *
>
>
>
> there are
occasional messages that outlook can't process. something wrong
>
> in the headers but it's not clear what. you can just move the bad msg
file
>
> out of their mailbox and the rest will process or if you
have webmail going
>
> you can have your customer use it to
delete messages until the problem
>
> clears up which it will
when the right messages are gone.
>
> Frank M. Cook
>
> Association Computer Services, Inc.
>
> http://www.acsplus.com
>
> ----- Original
Message -----
>
> From: <[EMAIL PROTECTED]>
>
> To:
<[EMAIL PROTECTED]>
>
> Sent:
Monday, January 13, 2003 5:50 AM
>
> Subject: [VOPmail Beta] POP3
Timeout????
>
>
>
> > * This is the vopmailbeta
mailing list *
>
> >
>
> >
>
>
>
>
> >
>
> > hello from Greece
>
> >
>
> > We have the Vopmail Server 4.5 nad we are
experiencing some
>
> > problems with a customer....
>
> >
>
> >
>
> > The customer is
trying to download the e-mail from our vopmail server
>
> >
using outlook express and sometimes Microsoft Outlook it coonects but
>
> cannot
>
> > receive
>
> > and the
log is as follows
>
> >
>
> >
>
>
> Incoming POP call from 213.16.234.167 at 12:47:36.
>
> >
<<< +OK VOPmail POP3 Server 4.5.186.0 Ready
>
> >
<[EMAIL PROTECTED]>
>
>
>
>
> > >>> USER [EMAIL PROTECTED]
>
> >
>
> > <<< +OK [EMAIL PROTECTED] is welcome here
>
> >
>
> > >>> PASS ********
>
> > <<< +OK lelouda's mailbox has 1 message(s) (145219
octets)
>
> >
>
> > >>> STAT
>
> >
>
> > <<< +OK 1 145219
>
>
>
>
> > >>> UIDL
>
> >
>
> > <<< +OK unique-id listing follows
>
> >
1 B0000466619.MSG
>
> > .
>
> >
>
> > >>> LIST
>
> >
>
> >
<<< +OK 1 messages (145219 octets)
>
> > 1
145219
>
> > .
>
> >
>
> >
>>> RETR 1
>
> >
>
> > <<<
+OK 145219 octets
>
> >
>
> > Incoming POP
call from 213.16.234.167 aborted at 12:48:27.
>
> >
>
> >
>
> >
>
> > But on the client
(customer side) there is a pop-up message that says
>
> >
timeout etc...
>
> > Does anyone has any idea???
>
> >
>
> >
>
> > Thanks in
advance
>
> >
>
> >
*******************************************
>
> > O M N I C O
M S. A.
>
> > Jinkostas Panagiotis
>
> >
System Engineer
>
> > [EMAIL PROTECTED]
>
> > TEL : +
302410537343
>
> > FAX : + 302410530966
>
> >
*******************************************
>
> >
>
> >
>
> >
>
> > **
>
>
> To leave this list, send an email to [EMAIL PROTECTED]
>
> > and put
the word "LEAVE" in the BODY of the email.
>
>
>
>
**
>
> To leave this list, send an email to [EMAIL PROTECTED]
>
> and put the
word "LEAVE" in the BODY of the email.
>
>
>
>
**
> To leave this list, send an email to [EMAIL PROTECTED]
> and put the word
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