* This is the VOP Radius mailing list *
Actually we hope to have a button on that page that says "Continue"

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Gene DuCharme (Little Bug)             SysAdmin
Inland Northwest Internet (inwi.net)   509-935-8923                  
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-----Original Message-----
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] Behalf Of Lindsey, Randy
Sent: Friday, November 14, 2003 2:17 PM
To: [EMAIL PROTECTED]
Subject: [VOPRadius] Web page redirect


* This is the VOP Radius mailing list *
Ok, this is good thinking and I'm on the same page now (hehe).  But...my
understanding of the proposed solution is that they can't go anywhere
other than your page once you change the DNS server.  So in effect they
are in fact cut off at that point.  Am I missing something?

Randy Lindsey
Colorado Information Technologies, Inc.
http://www.coinfotech.com
 


-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
On Behalf Of Drew Salmon
Sent: Friday, November 14, 2003 2:53 PM
To: [EMAIL PROTECTED]
Subject: [VOPRadius] Web page redirect



* This is the VOP Radius mailing list *
We don't cut them off immediately when they are past due.  I think it is
the 10-15 day grace we are concerned with here.  If they payment is past
due, but not to the cut off date yet we want to redirect them to a
"Please pay us so we don't have to cut off your Internet service" page.

We have no problem cutting people off for non-payment regardless of
their service level.  In fact, I had to disable a T1 customer today.
Needless to say, they called within the hour to arrange payment.

Drew 

-----Original Message-----
From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]
On Behalf Of Lindsey, Randy
Sent: Friday, November 14, 2003 3:31 PM
To: [EMAIL PROTECTED]
Subject: [VOPRadius] Web page redirect

* This is the VOP Radius mailing list *
We use Rodopi, but I'm unclear on the exact purpose here.  With Rodopi,
if they don't pay their bill, they are cut off automatically.  Is the
thinking that this is too draconion and you want to let them connect,
but just take them to the redirect web page?  We're Ok with just cutting
them off at this point, there aren't that many of them that forget and
we give them 10-15 days anyway.

Randy Lindsey
Colorado Information Technologies, Inc. http://www.coinfotech.com

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