In reply to Jed Rothwell's message of Wed, 2 Sep 2015 15:49:15 -0400: Hi Jed,
If the meter is being read by a person then obviously the mud obscuring the decimal point combined with the meter reader's unfamiliarity with the new meters results in the meter reader making the obvious mistake. If it's being read remotely, then apparently the software has a bug that is also ignoring the decimal point. Have you checked with your neighbors to see if they are also getting exorbitant bills? If so, you stand a better chance, together with them, of getting the problem fixed. >Well, it turns out that flowmeter has a decimal point on it. So it wasn't >wrong after all. The decimal point was obscured by mud, but the County >advised me it has one, and my daughter's cell phone camera revealed it. > >I am still getting invoices for $200 with huge amounts of water consumed. >No one seems to know why. The Supervisor may not come, but the saga >continues. > >- Jed Regards, Robin van Spaandonk http://rvanspaa.freehostia.com/project.html
