Here's an update. The idea of installing Chrome as a temporary fix does
not work. Chrome will not even come up when I click on the icon.
Bob
On 06/02/2018 04:55 PM, Bob Scofield wrote:
I've got an infected Linux desktop and I don't have the technical
expertise to fix it. I live in Woodland and I'm willing to hire
someone to come over here to fix it. So I'll explain the problem and
then explain what I think I can do on my own, but if that won't work I
would like some professional help.
I was on the CNN news website and saw an article with a title
something like "Mama Bear Hugs Man Who Saved Cubs." I wanted to read
the article, but checked out another story first. Then I could no
longer find the bear story on the CNN website. So I Googled and found
it.
When I clicked on the link to the story or video or whatever it is,
Firefox crashed. It crashed permanently. If I try to start Firefox
all I get is the "Mozilla Crash Report." I've removed Firefox 3
times. I've purged Firefox twice. I've reinstalled and the problem
persists.
In the meantime I tried to read the story with Chromium. Chromium now
constantly crashes. It will not stay up for more than about 30 seconds.
What's more, Cinnamon (I'm using Linux Mint) is now crashing every
once and awhile and I've never seen Cinnamon crash before.
One idea I have is to reinstall Linux Mint. But /home is on a
separate partition. And I've got a feeling that if I reinstall, then
something in /home/.mozilla will prevent Firefox from working. So if I
do a reinstall, do I first wipe out /.mozilla?
I've got ESET Linux antivirus on this computer and it didn't find
anything during an in-depth scan.
This is a dual boot system. I use Windows 7 for work. Given that
Windows 7 is expiring next January I was planning on taking some time
in November to re-partition this computer to wipe out the Windows
partition and use Windows 7 in Virtualbox (keeping Windows more
isolated from the Internet). So I guess I could download Chrome and
use it until I do this big computer switch in November. But even then
I have to worry about whether .mozilla should be deleted.
If one of these fixes don't seem like they'd work, please contact me
and I'll hire you to drive over and do the fix.
Thanks.
Bob
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