-----Original Message-----
From: [email protected]
[mailto:[email protected]] On Behalf Of Kevin VPN
Sent: Tuesday, October 11, 2011 8:29 PM
To: [email protected]
Subject: Re: [vpn-help] Trace Utility Question
On 10/10/2011 09:01 AM, Stephen West-Fisher wrote:
I have one laptop that the ShrewSoft client has stopped working on. All
other machine are fine, and this one worked when it was first installed.
I'm not seeing any activity at the firewall when I try to connect, and I
don't see anything on the trace utility as well. Could someone point me to
specific documentation or give me a blow by blow description of how to use
the trace utility?
Hi Stephen,
For the first problem, it may be due to a known conflict between Shrew
client 2.1.7 on Windows 7 and the Microsoft Virtual WiFi Miniport
adapter (http://www.shrew.net/support/wiki/FrequentlyAskedQuestions).
You can solve this problem either by disabling the Virtual WiFi Miniport
adapter or by upgrading to one of the Shrew client 2.2.0 betas.
On 10/13/2011 08:28 AM, Stephen West-Fisher wrote:
> Thanks, I'll give the trace stuff a try on mine, the administrator
> may be the problem there.
>
> I don't believe the root cause of the problem would be Windows 7, I
> believe all the other machines (at least one the exact same
> hardware/software) are not having the problem, and this machine
> initially didn't have the problem.
> Users are unable to add software to the machines, so I don't believe
> that could be it either. On the other hand, if a user is going to
> have a computer problem, it is this user :-)
>
Hi Stephen,
Actually, if the problem is the conflict between Shrew and the WiFi
miniport adaptor, one of the symptoms is that the connection DOES work
when Shrew is first installed. It breaks after a reboot.
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