I'd like to add Computer Trade Centre to the list of good service places. I recently had to have the hard disk in my iMac 350 replaced for the second time. Apparently, the Philips chip which controls the motor is faulty and this is the second HD I've had in not quite 2 years of ownership. Tony at CTA did a quick job and most importantly managed to get the data off and on to the new IBM HD. I would be very sceptical that Apple Australia would do anything better with RA. They don't seem to be in touch with the users and they don't appreciate what loyalty the Mac has inspired. But loyalty is a 2 way street.
Peter Bull -- [EMAIL PROTECTED] > From: Matthew Healey <[EMAIL PROTECTED]> > Date: Wed, 01 May 2002 14:26:31 +0800 > To: Wamug <[EMAIL PROTECTED]> > Subject: Re: PowerBook Batteries (The Saga Continues) + Rant > > On 1/5/02 2:05 PM, "Antony N. Lord" <[EMAIL PROTECTED]> wrote: > >> <rant> >> I hate RandomAccess. Their service over the last 10 years or so has >> been nothing short of appalling. Every time I think they have changed >> they manage to do something like this. Poor service (especially after >> sales) is their specialty. They do Apple a massive disservice by >> being one of their resellers. All I can hope for is that their store >> burns down and they go broke or at least that Apple takes the reigns >> here in Australia and tells them to get their stinking act together >> or opens their own AppleStore somewhere nearby. >> </rant> > > I can honestly say that RA has gone down-hill quite a bit since Cannington > closed. It is my opinion that CDM (the parent company) closed the wrong > store and got rid of the wrong staff. > > On the bright side though... > > Mt Hawthorn and Joondalup AppleCentres are by far the best Apple shops that > Perth has EVER had. The staff are friendly and knowledgeable (Hi Dan, Rod, > Chris, Anthony, Marcus, Nick and Mike!), the shelves are filled with stock > (now there's something new!). Best of all, they are not owned by PC centric > companies! (RA is owned by CDM and G-Mac is owned by Abacus). > > Desktop Applications is another great shop, though they focus more on the > professional design and graphics market. > > Oh... And did I mention they are all WAMUG Corporate Members? > > Give them a call. I think you will be pleasantly surprised! > > Mt Hawthorn - 9444 9988 > Joondalup - 9301 5333 > Desktop - 9322 6789 > > Regards > > Matthew Healey > [EMAIL PROTECTED] > > -- > > Matthew Healey > WAMUG President > http://www.wamug.asn.au > > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://groups.yahoo.com/group/wamug/messages/> > Guidelines - <http://www.wamug.asn.au/mailinglist/guidelines.html> > Unsubscribe - <mailto:[EMAIL PROTECTED]> > > Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/ > > >
