I posted on this subject back in February, recap: > I have a problem that is erratic but seems to be increasing in frequency? > When on the net or collecting email I keep getting disconnected. > It's not a time-out thing as it often happens in the middle of an email > download or during a net page download. > I run OS 9.1 on a 400MHz Ti G4 Powerbook. Browser is IE 5.0. Mail app is > Outlook Express 5.02. ISP is Telstra Bigpond - normal local-call dial-up to > 0198308888. > Typically I get the Apple message box saying that 'you have been > disconnected' sometimes I get a network error message from Outlook Express > (or occasionally I think from IE ). > At other times everything runs fine for hours.
Thanks for the many suggestions and comments, after trying many of these I have been able to rule out most of the potential culprits - progress to date: I have had the same problem at three widely different locations: - at home in Albany where maximum connection speed can 48000 but is often less generally >33k but once yesterday was 9600 - at a house in Claremont with a PC accessing net with no disconnections (connection speed here can be higher than in Albany but also varies) - at a bush location where max connection speed was generally 14k at each location drop-outs are very variable - sometimes get long trouble free connections at other times there can be drop-outs every few minutes. Because the problem spans different locations (and a PC at one location is not having the problems) I am assuming that the problems are not down to the Telstra lines I have tried using different cables from the computer to the wall socket (including the one from the trouble-free PC) to no effect, so I have ruled out a faulty cable. I do not have call waiting activated and I have disconnected all other phones/faxes - but the disconnections still occur. I have tried letting the applications (outlook &/or explorer) initiate the connection and also used Remote Access to connect prior to firing up the applications - there did not seem to be any difference with either approach. Sometimes the problem occurs during connection - remote access reports connection at (speed varies) gets to 'starting PPP' and then hangs, finally giving the error message: 'The remote side is not responding correctly. Check the configuration of your control panels and try again' The one suggestion that I haven't tried (because I don't know how) is to limit the connection speed. I obviously don't fully understand this because I thought the fact that remote access shows the computer connecting at different speeds at different times meant that it could automatically detect the appropriate speed to connect at. On re-reading some of the comments/postings however I get the impression that once a connection speed is automatically chosen, the computer tries to maintain this speed and if it can't then disconnections will happen - if so then it may be worth trying to limit the max connection speed to see if this is the case. My question is how do I do this - the modem control panel allows me to select a modem [ I haven't changed this - currently apple internal 56k (v90)] but not that I can see to change the connection rate. I found a folder with modem scripts in it but double clicking a script gives a message that they can't be opened. Also once I find a way to do this (and assuming it works) how do I pick a speed that I can use at various places without slowing browsing to a crawl? Any feedback from someone who has encountered and beaten this problem would be greatly appreciated. TIA Neil -- Neil R. Houghton Albany, Western Australia Tel: +61 8 9841 6063 Fax: +61 8 9841 6137 Email: [EMAIL PROTECTED]
