on 26/9/02 7:11, themenubar at [EMAIL PROTECTED] wrote: > I am not sure if the process for .Mac is fully understood. > To the best of my knowledge if you want to sign up for the additional > features for your .Mac account and I can tell you know it is well worth it. > The steps are as follows. > Log onto your .Mac account and there should be a button to press that tells > you to sign up for .Mac press this button and follow the prompts. You can > actually go into your account information and change your address for all > those that signed up in America originally. You than fill in the form and > pay by credit card. This is done through the US and has nothing to do with > Australia. > You cannot order .Mac in Australia it has to done through the US and this is > one of the main reasons it is done via credit card. The extra resources and > maintenance that it would take to add an couple of accounts people to send > people who required it a bill would make .Mac more expensive for all the > rest of us. > They do not automatically charge your credit card unless you have already > told them that you are paying by credit card. You do have the choice. Pay by > credit card or don't buy it. > > [EMAIL PROTECTED]
"Pay this way or don't bother us" isn't exactly on the list of good customer service models. There is no reason this couldn't be handled locally through Apple Australia and offered as a service through Apple Centres.
