I recently changed from iiNet due to their customer service. I would be more willing to accept that the fault was at my end sometimes if they actually took into account that they could also be at fault at times.I got my phone line tested, changed all my settings numerous times, turned my modem speed down, spent months trying to fix my problems with them and gave up.
The best excuse I heard was from a friend who was told by iiNet that his fridge could be the problem. Of course everyone needs to go and buy a new fridge when you get disconnected from the internet... I'm still hnting a decent ISP, it looks like Westnet is the next one on my list for trialing. Good luck, Kelly --- Ken Woods <[EMAIL PROTECTED]> wrote: > Ditto... > > I have the same experience. > > Some days are ok, on others I can get the home page > but no email, yet again > on others I can receive email but cannot send it (or > vice versa). > > Numerous calls have been made to their tech support > line, and everything on > the face of the earth has been blamed except iinet. > Cable is to long or > wrong brand? Telstra is at fault, or it is the > lightning, it is a systemic > problem with OS9/X or what ever system I happen to > be running. > > Basically their customer service sucks!!! > > Ken... > > On 10/9/03 5:56 PM, "James Kunz" > <[EMAIL PROTECTED]> wrote: > > > it may sound a bit unbelieveable but about 4 years > ago iinet changed to > > micro$oft hardware/softeware and since iinet's > system is affected from > > any virus, during the last few weeks whole > sections dropped out, thus > > the mixed problems with accessing the net through > iinet......they never > > admit that their system was cauring the > problem!!!! > > most interesting was in my case: > > if a problem arises i disconnect...wait a few > hours or days and > > everything is ok...no changes done on my mac!!!! > > > > from an experienced iinet user............James > > > > [EMAIL PROTECTED] wrote: > >> > >> Hello. > >> This is no help but the problem is iinet. > >> I left them so did my sister (A few weeks ago) > and most of WAMUG.(about > >> 2 years ago). > >> The last year they have had too many problems > with mail and slow dial > >> up speeds. > >> Regards from Alan. > >> > >> On Tuesday, September 9, 2003, at 01:53 PM, Jon > Bjorn wrote: > >> > >>> I have been unable to donnect to my mail server > (mail.cocosmail.cc) > >>> for a > >>> few days. I am using Entourage and get the > following error message. > >>> I can access my mail over the web using same > userid and password. > >>> > >>> The server returned the following error > >>> > >>> Invalid userid/password. > >>> > >>> Error 7002 > >>> > >>> Access to another mail account at iinet is no > problem. > >>> Anyone had simioar problem and knows a solution. > >>> > >>> Cheers > >>> Jon > >>> -- ------------------------------ > >>> Jon Bjorn Jonsson M.Ed. > >>> Cocos Island DHS > >>> ph 9162 7592 fax 9162 7577 > >>> --------------------------------- > >>> > >>> > >>> > >>> -- The WA Macintosh User Group Mailing List -- > >>> Archives - > <http://www.wamug.org.au/mailinglist/archives.shtml> > >>> Guidelines - > <http://www.wamug.org.au/mailinglist/guidelines.shtml> > >>> Unsubscribe - > <mailto:[EMAIL PROTECTED]> > >>> > >>> WAMUG is powered by Stalker CommuniGatePro > >>> > >> > >> -- The WA Macintosh User Group Mailing List -- > >> Archives - > <http://www.wamug.org.au/mailinglist/archives.shtml> > >> Guidelines - > <http://www.wamug.org.au/mailinglist/guidelines.shtml> > >> Unsubscribe - > <mailto:[EMAIL PROTECTED]> > >> > >> WAMUG is powered by Stalker CommuniGatePro > > > -- The WA Macintosh User Group Mailing List -- > Archives - > <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - > <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Unsubscribe - > <mailto:[EMAIL PROTECTED]> > > WAMUG is powered by Stalker CommuniGatePro ________________________________________________________________________ Want to chat instantly with your online friends? Get the FREE Yahoo! Messenger http://mail.messenger.yahoo.co.uk
