On 20/5/04 7:03 PM, "Reg Whitely" <[EMAIL PROTECTED]> wrote:

> Hi all Wamuggers
> 
> On another mailing list I've read discussion about LaCie external HDDs
> and their recent propensity to failing, all about the same time; a
> strange coincidence. At least 8 had been killed within a week. Now mine
> (my school's) appears to have gone toes - or firewire ports - up. So
> what's the plot? 160Gb of backup data from our recently returned
> off-lease iBooks suspended in limbo in a stylish aluminium case.
> 
> Have any Wamuggers experienced this?
> 
> Can they be repaired or data retrieved? Who can do this?
> What is a recommended replacement device.
> 
> Regards
> 
> Reg
> PS Who needs all that old stuff anyway, like the kid's great iMovies,
> my old school plans and digital pics of the last 4 years of school!
> 
> 
> Reg Whitely
> Principal, Augusta Primary School

Hi Reg

Sorry to hear your drive has stopped working.
As far as I am aware LaCie don't have a repair agent, you have to arrange
for it to go back to Sydney (if it's under warranty, otherwise no doubt they
will charge you.)
The problem with the LaCie drives (unless they have changed it recently) is
that they don't make their drives easy to get into, ie a lot of it is
sealed, so once it's opened it's more then likely wrecked.
That's the problem with the LaCie drives, they look nice, but
upgrade-ability and functionality are lost to looks.
(That's why I stick to (and supply) the other brands.)

Here's a couple of links to LaCie. Hopefully you get some help from them.
<http://www.lacie.com/au/support/>
<http://www.lacie.com/au/contact/>

Fingers crossed!

Kind Regards
Daniel Kerr
---
Daniel Kerr
MacWizardry

Phone: 0414 795 960
Email: <[EMAIL PROTECTED]>
Web:   <http://www.macwizardry.com.au>


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