Another approach, after providing whatever advice your friend or family member has requested about buying a computer, is to simply make an offer.

If you choose a Mac I'll give you unlimited free technical support for life. If you choose Windows you're on your own.

Your friend or family member then has a choice to make for themselves.

Mostly I have found my friends and family have chosen Macs because they appreciate the advice and they've been able to experience using a Mac themselves, or know other people who use Macs and who also may recommend them.

On the other hand, a small number of my friends and family choose to use Windows and they usually do so with equally good reasons. I use it at work, it's the most appropriate tool for the purpose.

However, the amount of unlimited free technical support I've had to give over the years to my friends and family who use Macs has been very little. It is usually provided in the context of catching up for a chat over a coffee or a meal which is something both of us enjoy doing anyway.
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Andrew Nielsen  <mailto:[EMAIL PROTECTED]>