I've reported the problem to Bigpond via phone to a guy called
'Adnan' who says that they have an internal "yellow alert" (not for
public release) that Bigpond may have a problem with connections to
certain US sites, but the local Bigpond page problem was news to him.
I fear the email debacle of 18 months ago is about to manifest in a
slightly different form.
Thanks to all who have provided advice (especially James and Onno).
RK
PS: Still looking for a priest. ;-)
On 23/07/2005, at 1:15 PM, Richard Kay wrote:
I seem to be slipping further into the quicksand ...
I thought I'd check out the Bigpond 'Technical Support email form'
to see what sort of information Bigpond requires if I am forced to
report my present difficulties.
Lo and behold, when I try to go here:
http://bigpond.custhelp.com/cgi-bin/bigpond.cfg/php/enduser/ask.php?
&display=content
I get this:
Safari could not open the page “http://bigpond.custhelp.com/cgi-bin/
bigpond.cfg/php/enduser/ask.php?&display=content” because the
server stopped responding.
Which is the VERY PROBLEM I am having with the Apple website!
As I write this, the only problem on Bigpond's Service Status page
is the Usage Meter. Everything else, including Browsing (National
and International) and Connection/Timeouts, is showing green lights
(i.e. no problems).
Life was so much simpler this time yesterday ...
Worse still ... Descarte's EVIL DEMON seems only to be interested
in punishing me ... other Bigpond users on this list do not appear
to be undergoing the agonies that I am.
Is there a priest out there? I feel the need for confession ... ;-)
RK
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