On 17/08/2005, at 3:26 PM, Vladimir James wrote:

The MacOS 10.4.2/Telstra NT1 Plus II incompatibility persists. For those that may have forgotten, Telstra's ISDN modem will not connect under OS 10.4.2. The only work-around is to regress to OS 10.4.1, as I have done, or do as Rod Jurich did (WAMUG 28 July) and buy a $200 router.

There are other alternatives like utilising old Intel PC box that is most probably holding door open and install IPcop, works a treat with Telstra NT1 PlusII and the newer Argent. It also does a neat little trick with ISDN that is called DOV if you are paying for every second you are a online then look into IPcop. I have a NetJet card if interested to try.

Comes with a GUI that is run from a browser, IPcop is a firewall, gateway, router and then some. Totally free just supply hardware, and no it does not utilise old Apple hardware.
http://www.ipcop.org



My most recent contact with Telstra left me feeling like I was at fault for having an OS that has been upgraded. While my previous contacts with Telstra technicians have been useful, this last technician (Stuart, I think) was patronising at best -- at worst, he was negative and evasive. According to him it was Apple's responsibility to rectify the situation. He said the problem was that "Apple didn't supply the drivers" with its upgrade. Sounded like a load of bull to me. There were never any NT1 drivers supplied by Apple. I had to buy them from Telstra and install them myself. Anyway, I thought the primary onus was on the third-party supplier to comply with the OS, rather than the other way around. Please correct me on this, if I'm wrong.

Common problem when dealing with large organisations whom will not and do not support the minority, I would not have paid for drivers they should supply them as part of hardware.


In summary:
Apple's direct help has been non-existent. They were more interested in selling, as opposed to helping.

Nothing unusual lately.

Telstra's help has become useless. Likewise, they seem more interested in selling, as opposed to supporting.

Nothing at all unusual, but I have had good support in past with ISDN. I no longer use ISDN,but technician whom used to service my connection has moved on unfortunately.

Mac users, in contrast, often provide helpful information.

Cheers!
`Rob...