On 13/03/06, Severin Crisp <[EMAIL PROTECTED]> wrote:
> As before, Page Setup hangs as does an attempt to retrieve the
> printer information from Printer Setup.  I have let Printer Setup
> Repair do its stuff to no avail.  Interestingly, if I ignore Page
> Setup it will print or fax successfully.

You've described the problem well. In addition to Rob's suggestions,
it could be an EPSON-specific problem: have you investigated their
technical support options? To help narrow this down, can you please
create a faux printer and see if it's Page Setup works or fails? To do
this, go into Printer Setup and choose the "IP Printer" icon. Leave it
on LPD, then choose 'localhost' for the address (I assume printer
sharing is turned OFF on the iMac), and for "Print Using", choose
"Generic PostScript Printer". Add this printer (optionally set it as
your default), and try Page Setup...what happens?

> I have a horrible feeling that the advice is going to be a clean
> install of the system.

I strongly doubt it's necessary. The problem is that if you're not
near anyone who can physical attend to your machine, "reinstall" is
simply the catch-all. However, as you suspect, if the problem is
corrupt preferences in your home directory then a reinstallation might
not provide any benefit.

For corrupt preference, go to the folder Home > Library > Preferences
and look for files starting with "com.epson..." and
"com.apple.print...". You could move them to the trash, log out, log
back in, re-select your printer and see if there is any difference.
Also, reboot after setting up the EPSON printer in case the EPSON
software is not starting up properly.

James.