Lo Tobes ,
Would you like to say what version of OS and Safari you are using ?
Bankwest still works for me
Bob
On 29 Mar 2006, at 5:53 PM, Tobes wrote:
How crap must Safari be as a browser, that BankWest no longer support
it with their online banking system (see below).
I especially like the line, " Accordingly, the Bank supports only the
major browsers and operating systems in general usage."
I go to log in this morning, and I'm treated to a new interface for
the BankWest website - with the online banking bit not working with
Safari.
I let them know, and I get a reply that Safari is no longer supported
by the site (see message below). I try and click on the support link
provided ... and get told the page doesn't exist.
I try to load the bankwest homepage again, and the old site loads,
complete with working online banking interface.
What the hell BankWest?
Tobes.
P.S. I'm sending a copy of this message to BankWest (in case you're
wondering).
On 29/03/2006, at 2:08 PM, BankWest Online wrote:
Dear Mr Oldham
Thank you for your enquiry.
The browser/operating system you are using is not supported by
BankWest
and accordingly, we cannot provide assistance in that regard.
While we understand your concerns and acknowledge that there are many
other operating systems and browsers available, many have been found
inadequate in some way for use with our internet banking facility.
Accordingly, the Bank supports only the major browsers and operating
systems in general usage.
Please refer to the following page on our web site
http://www.bankwest.com.au/Personal/Online_Banking/Troubleshooting/
Brows
er_Information/
We suggest you refer to the Mozilla/Macintosh helpdesk for assistance.
If you have any further queries, please feel free to contact us again.
Yours sincerely
Di Roach
Customer Help Centre
BankWest
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