Hi, we are talking about the new improved website they've been
rabitting on about for months. You can have a go at the demo, it
doesn't work for me, or didn't when I tried it a couple of weeks ago.
cheers, Susan.
On 29/03/2006, at 7:55 PM, Stephen Chape wrote:
I just tried logging in with no problems.
Does not look any different to me ...... what's changed ?
On 29/03/2006, at 5:53 PM, Tobes wrote:
How crap must Safari be as a browser, that BankWest no longer
support it with their online banking system (see below).
I especially like the line, " Accordingly, the Bank supports only
the major browsers and operating systems in general usage."
I go to log in this morning, and I'm treated to a new interface
for the BankWest website - with the online banking bit not working
with Safari.
I let them know, and I get a reply that Safari is no longer
supported by the site (see message below). I try and click on the
support link provided ... and get told the page doesn't exist.
I try to load the bankwest homepage again, and the old site loads,
complete with working online banking interface.
What the hell BankWest?
Tobes.
P.S. I'm sending a copy of this message to BankWest (in case
you're wondering).
On 29/03/2006, at 2:08 PM, BankWest Online wrote:
Dear Mr Oldham
Thank you for your enquiry.
The browser/operating system you are using is not supported by
BankWest
and accordingly, we cannot provide assistance in that regard.
While we understand your concerns and acknowledge that there are
many
other operating systems and browsers available, many have been found
inadequate in some way for use with our internet banking facility.
Accordingly, the Bank supports only the major browsers and operating
systems in general usage.
Please refer to the following page on our web site
http://www.bankwest.com.au/Personal/Online_Banking/
Troubleshooting/Brows
er_Information/
We suggest you refer to the Mozilla/Macintosh helpdesk for
assistance.
If you have any further queries, please feel free to contact us
again.
Yours sincerely
Di Roach
Customer Help Centre
BankWest
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Regards,
Stephen Chape
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