On 22/12/2006, at 2:29 PM, Paul wrote:


Hi Bill

Westnet recently informed us of the changes they are about to make to their BB accounts.
We aren't happy.

Sure they have great service, but that merely means to me they are pleasant and genuinely helpful when I need it. I don't need it that much.

To cut a long story short I've been scouring all the ADSL 2+ providers around, as that now appears to be cheaper than ADSL. I've chosen Amcom, formerly Amnet which was formerly Arachnet I believe.

Just a small correction there ! Amnet and Amcom were doing there own thing
and then bought Arachnet !

Arachnet was a very helpful go ahead small company and I enjoyed there service !

When Amcom trook over the service disappeared .

My experience .. If I email for support they might answer some days later .
They send an acknowledgement almost immediately with a case number
but don't hold your breath for a real response .

If you try to phone expect to wait on for one half to an hour to hear a real voice !

IF , that's IF ... your phone is connected at an Exchange that is Amnet enabled
 you can get a good price for a   8 / 1 meg  ADSL  ( $49 for 10 MB )

but IF you are on any other exchange expect to pay Amcom a lot more for the same ADSL 8 /1 meg . ( $85 ) ( That's me at Ballajura , so I am sticking with my 1500/256 ADSL )


<http://www.amnet.com.au/>


HTH

Bob




Fingers crossed ;-)
I got lucky and found a modem on eBay for $50, although it hasn't shown up yet...

Internode did look slightly better but they said they couldn't supply me here in Beaconsfield coming through the Fremantle exchange whereas Amcom said they can. Does that mean Internode have no equipment in my exchange? Not sure.

I hope I no longer need the levels of service that Westnet supplies, I just cant justify the cost difference now.
I'll miss them.

I choose to blame Telstra for these prices ;-)



Cheers and a Merry Christmas to all Wamuggers!

Paul

-- The WA Macintosh User Group Mailing List --
Archives - <http://www.wamug.org.au/mailinglist/archives.shtml>
Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml>
Unsubscribe - <mailto:[EMAIL PROTECTED]>