Hi Bill,

My 5 cents! I'd definitely look at another plan!

I am also a regional customer (down in Albany) and left Bigpond dial-up to
go to Internode ADSL. Internode  have just increased their download quotas
on most of their plans - including mine :)

For their standard ADSL plans check out:
<http://www.internode.on.net/residential/internet/home_adsl/standard/pricing
/>

I'm now on their $49.95 Home-1500-Explorer plan giving 10GB limit at
1500/256 -  and at around 1km from the Albany exchange I get fairly close to
the optimum speeds (quick test just showed 1325/216).

Their ADSL2 service is not available in Albany :( - but if it is available
in your area their Home-Extreme-Starter plan gives the same 10GB at ADSL
Extreme 2 speeds for the same $49.95/month!

For the Extreme ADSL2 plans (if available at your exchange) check out:
<http://www.internode.on.net/residential/internet/home_adsl/extreme/pricing/
>

I also saved by using VOIP for nearly all my outgoing phone calls which let
me drop down Telstra's cheapest Homeline budget account (currently
$19.94/month - but due to increase, I think) so my combined phone/internet
monthly bill is $69.89 ($49.95 + $19.95).

Although there are cheaper (for call prices) VOIP services around, I decided
to stick with Internode for the VOIP service (no possibility of buck
passing!) and just have their basic Nodephone 1 service which has a zero
monthly fee - just a one off Establishment charge (currently $20). Phone
call quality has been excellent (no one has noticed the difference so far).

At the time, I was a bit nervous about going to VOIP (concerns about call
quality) so I covered my bases by keeping both systems going. I got a
combined ADSL2 modem/router with VOIP and wireless networking built-in. I
chose the Billion BiPAC 7402VGP (which I imagine will now have been
superceded by a better more modern model!) because it also had a LINE port,
giving:

> Lifeline Support (VoIP/802.11g ADSL Router with LINE port only)
> The router integrates RJ-11 FXO port for inbound and outbound calls
> transmitted through PSTN. Users can receive phone calls from PSTN while
> enjoying VoIP call service at the same time. In addition, the device
> automatically fallbacks to lifeline POTS to enable making normal phone calls
> when there is power outage, or when the Internet connection is down.

What this means is for me is that:

-   I have a 3 handset cordless phone baseset plugged into the VOIP router.
-   I keep my old Telstra phone number (with the minimum line rental).
-   If I pick up any handset and dial out it goes via VOIP (cheap calls)
-   If anyone calls me on my Telstra number, the same phones ring and I
answer (I'm then talking on the normal Telstra network)
-   If my broadband service was to go down (it hasn't!) the phone would
automatically switch back to the normal Telstra network (POTS) so the phone
would just keep on working.

I also have another phone (actually a 2 handset cordless phone baseset) just
plugged into the phone line which is not used for outgoing calls (it would
incur full Telstra rates) but gives the additional feature/advantage that if
someone is on an outgoing (VOIP) call - tying up the VOIP phone set - a new
incoming call will still ring the second phone and can be answered while the
original call continues. It is vary rare for this to actually happen - but a
couple of time it has been useful!

The VOIP router actually has two phone jacks (in addition to the ADSL & line
jacks) and I believe that if I were to sign up for an additional VOIP
service, assign it to the second jack, plug in an additional phone (or
cordless baseset) we would actually be able to make 2 separate outgoing VOIP
calls and simultaneously receive a third incoming POTS call - but my old
brain is getting confused just thinking about that - I'd have to colour code
the 3 phone group sets and, besides, there are only two of us living here!!!

Anyway, I'm straying off the original topic here - but the VOIP has
certainly saved us some money:
- mother-in-law is 400km away in Perth so untimed 18c national calls are
good!
- other half recently travelled in the USA (while I remained) so 5c/minute
calls to the USA were very good!

As I say, actual call rates are even less with some other VOIP providers but
I like Internodes call quality and having the Broadband & VOIP with the same
provider - and last months total call prices (all 5 mobile, 18 national and
9 special calls!) added up to $6.76 - so I don't have a lot of incentive to
pare it back!!

The VOIP has been very reliable and we really don't notice any difference
from the pre-VOIP days (except for the bills!) - which is good as the other
half was a bit dubious when I first suggested it!

The VOIP system has only appeared to hang up a couple of times (in well over
a year) and in each case just re-setting the Router got everything working
again and, of course, this had no effect on getting incoming calls and if I
really couldn't wait I could have always phoned out on the telstra line!

Other than a couple of times when I first was setting things up I really
haven't had the need to use Internode support - it has all just worked well.
But I certainly got good support back then and Internode seems (from
Whirlpool) to generally have very happy customers.


Have fun!


Neil
-- 
Neil R. Houghton
Albany, Western Australia
Tel: +61 8 9841 6063
Email: [EMAIL PROTECTED]


on 26/8/08 8:08 AM, Daniel Kerr at [EMAIL PROTECTED] wrote:

> Hi Bill
> 
> Wow,...
> Yes, that all sounds pretty poor. Even the closed on Saturdays and Sundays
> part!
> Optus will work on Mac or Windows, it doesn't make any difference.
> But yes, that page doesn't seem to be set up correctly for Mac.
> It gives the following error when you right click and try to save the
> download file to test the speed.
> 
> ---quote
> Forbidden
> 
> You don't have permission to access /content/downloadtest/downloadtest.ram
> on this server.
> Apache/1.3.27 Server at download.optusnet.com.au Port 80
> ---end quote---
> 
> For the price that you are paying I would certainly start looking at some of
> the other plans:-
> 
> Iinet -
> <http://www.iinet.net.au/products/broadband/plans.html)
> Even for $49.95 you get 512k/128k with 2GB+2GB limit. (Onpeak + offpeak)
> 24 hour, 7 day a week, 365 days a year support.
> I've rung them at 3am in the morning to check some things, and always had
> someone answer the phone and help with my query.
> (And if you add $10 a month you get 1500k/256k with 4GB+8GB limit)
> Bundle your phone and the prices and limits get better.
> 
> Westnet - 
> <http://www.westnet.com.au/internet/broadband/>
> $44.95 gets you 512/128k with 1GB+2GB
> $59.95 gets you 1500/256k with 1GB+2GB
> Bundle the phone and the price gets cheaper.
> I believe Westnets support is the same as iinet.
> 
> So yeh, for your price....I think you'd find someone better and definitely
> the support would (Should) be better.
> 
> Just my 5cents worth.
> 
> Hope that helps.
> 
> Kind Regards
> Daniel
> 
> 
> 
> On 26/8/08 7:12 AM, "bill parker" <[EMAIL PROTECTED]> wrote:
> 
>> Folks,
>> 
>> I have an Optusnet DSL account in a Regional 1 area.   My plan gives
>> me 2GB download limit and speed 512K.    Because Optus hiked the
>> telephone price ( fixed charge) to over $50/month last year I
>> uncoupled the DSL account from the "bundle" and went back (again) to
>> Telstra.   The DSL is costing $51.95 a month.
>> 
>> When the 2GB limit is reached, the speed drops to about dial -up modem pace.
>> 
>> So, last weekend, well and truly inside the 2GB limit, I experience a
>> very slow download speed.  After a lot of frustrating web searching I
>> tried the phone  - more frustration with that inane "I am sorry, I am
>> having trouble understanding you" voice.
>> 
>> Then,,,,, I got  there.   Closed on Saturdays and Sundays.
>> Yesterday I got a real person in India who least gave me some facts.
>> My download speed is actually (and officlally) 45 - 512K.   At first
>> she said "up to 512".  What?
>> 
>> She offered my a download speed test:
>> 
>> www.optuszoo.com.au/help/downloadtest
>> 
>> Is the fact that Optus is set up for Windows, or is it me?   Couldn't
>> make any of that work.
>> 
>> Westnet is looking better.    Bugger Optus.
>> 
>> Bill
>> 
>>



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