On 25/03/2009, at 9:59 PM, ianre...@westnet.com.au wrote:
Hi Rhonda
Thanks for the suggestions. I quit Mail then found and moved the two
MessageRules documents to the desktop, then re-opened Mail, quit
Mail again and returned the documents to their usual place in Mail.
Nothing had replaced them in the meantime and the viewer window of
Mail was still not visible.
I then quit Mail again, dragged the documents to the desktop again
and reopened Mail. I changed the junk mail settings,(there are no
Rules to change),and checked that no MessageRules replacements had
arisen. I later dropped the originals back into Mail and am
continuing investigations. Every Quit Mail still has to be forced
and the Viewer window is nowhere to be seen.
I checked the mailboxes in Mail and all I have left are In, Out and
Sent. The whereabouts of the mass of others is presently unknown.
Regards
Ian
Hi Ian
Can you go to your desktop , find the copy of Mail you would have put
there
when I asked you previously
highlight it and then do an Apple plus I
this should give you an information window which will show
what size the folder is .
Hopefully , plenty of Megabytes -- then tell us what size it is ,
please
Bob
----- Original Message -----
From: "Ronda Brown" <ro...@wn.com.au>
To: "WAMUG Mailing List" <wamug@wamug.org.au>
Sent: Wednesday, 25 March, 2009 2:56:03 PM GMT +08:00 Beijing /
Chongqing / Hong Kong / Urumqi
Subject: Re: Strange behaviour
Hello Ian,
Am I correct in understanding your problem ... You cannot see the
viewer window and Mail Application has to be "Force Quit"?
If this is what is happening in your Mail Application, try this & let
us know how you get on:
1. Quit Mail -Force quit Mail if necessary: From the Apple menu,
choose Force Quit, select Mail in the Force Quit window's list of
applications, then click "Force Quit".
2. From the Finder's Go menu choose Go to Folder.
Go to this location (type or paste the following, then click Go):
~/Library/Mail ( "~" is an abbreviation for your Home folder)
3. Move the items named "MessageRules.plist" and
"MessageRules.plist.backup" to another location, such as your desktop.
4. Open Mail. Note: At this point you can either set your Junk Mail
settings and re-create your Mail rules manually in Mail preferences,
or follow the next two steps (if you re-create rules and Junk
settings, do not perform the following steps ... End after step 4)
5. Quit Mail.
6. Place the items named "MessageRules.plist" and
"MessageRules.plist.backup" back in the ~/Library/Mail folder (replace
any copies that were added to ~/Library/Mail when you opened Mail).
Cheers,
Ronni
On 25/03/2009, at 1:00 PM, ianre...@westnet.com.au wrote:
Robert
Thanks for your assistance. I followed your instructions and have a
Mail Copy but Mail itself has opened as before, only the Menu Bar is
visible. Preferences>Accounts was changed to the ISP that I was
using up to eighteen months ago but I have changed it back to the
current one and will re-establish my wife's account when we get this
fixed.
Ian
----- Original Message -----
From: "Robert Howells" <rhowe...@arach.net.au>
To: "WAMUG Mailing List" <wamug@wamug.org.au>
Sent: Wednesday, 25 March, 2009 11:19:17 AM GMT +08:00 Beijing /
Chongqing / Hong Kong / Urumqi
Subject: Re: Strange behaviour
On 25/03/2009, at 10:57 AM, ianre...@westnet.com.au wrote:
I can't use Mail but fortunately have just discovered that I can use
Westnet directly.So here goes.
My problem is that the Mail window has somehow been minimised
without its icon appearing on the RH end of the Dock. Clicking Mail
in Applications or in the Dock brings only the Menu Bar to the
Desktop. Quit Mail does nothing. Shutting down the computer (2 Ghz
Intel Core 2 Duo running 10.5.6) is only possible by Force Quit of
Mail. When it is restarted, Mail is still open but only the Menu Bar
is available as before.
While vainly searching for the cause and a solution, I discovered
that the computer, in its wisdom, had cancelled the accounts with
Westnet and “re-listed” only one of them with an ISP cancelled a
year or so ago! This has been fixed but Westnet support couldn’t
help with the Mail problem. They suggested that maybe the computer
needs servicing.
I have recently run Cocktail so the housekeeping should be OK. The
Mac is about 15 months old. What do you think?
Ian Reid
First question ; have you lost mail that you wished to keep ? To
make sure you keep
what ever is currently on your hard drive go :-
Hard drive - Users - your name user - library - Mail
and do an Apple + D which should produce a " Mail Copy "
Drag that " Mail Copy " out on to your desktop ..
you will possibly need to enter password before it will let you do
that
Now , you will have a copy if you lose your Mail while dealing with
Mail accounts .
As for your trouble : Usually the first move is to delete the
Preference file and then reboot .
Go to: Your User - Library - Preferences - com.apple.mail.plist
and drag it out to trash , empty trash , and Restart .
Mail will make a new preference file as it starts up .
Then see what you have !
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