On 6/3/10 9:29 PM, "Tim Law" <[email protected]> wrote:
> > Hello, > > I am asking this for a friend of mine who is running Office Mac 2004 > on a G5 with 10.6.2 and needing some help with printing of text boxes > and shadow. > She prints to an HP 8000 laser. The printer is an older A3 colour > that duplexes and very valuable for her business - but it just won't > talk properly to the Mac - or so it seems. > > She can set up what she wants on the screen i.e. a text box with a > shadow around the outside of the text box, but when she prints the > shading is on the inside of the text box and it does not print what is > showing on the screen. > > She has used Macs for many years, but kept a PC going so she could get > this feature to print properly. Now the PC has stopped and she is > searching for a solution again to get the Mac to print shadow boxes. > She knows someone else who has the same problem and they just stopped > using shading on text boxes. Sally writes training packages and it's > her preference to keep the appearance of shaded boxes. > > She feels it is a printer driver issue relating to the HP8000 and has > tried running Parallels but finds it slows down her system dreadfully. > > She's spent hours searching the web for a fix, with no luck and is > hoping someone has found a solution? > Is upgrading Word likely to be a solution? > > Thanks > Tim > > Hi Tim If she prints to a pdf, does the box show up the correct way in the pdf? If it does, that may be a work around for it. Print it to a pdf, then print the pdf to the printer. If it works, then it would be something from Word that is causing the problem. If the pdf does the same thing, then yes that would suggest it's a driver issue. But may help, or at least be a workaround for it. Oh, and if it's a G5, she won't be running Parallels. As that only works on Intel machines. Perhaps she's running Virtual PC,..which was always a dog of a program at the best of times. :o) Hope that helps. Kind Regards Daniel --- Daniel Kerr MacWizardry Phone: 0414 795 960 Email: <daniel @ macwizardry . com . au> Web: <http://www.macwizardry.com.au> **For everything Macintosh** -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Unsubscribe - <mailto:[email protected]>
