Thanks for that Mike
My printer is an HP C 5380 All in one model

Graeme
On 09/03/2010, at 2:08 PM, Mike Fuller wrote:

> 
> Thanks Graeme
> 
> I'm not sure which printer you have (possibly Canon) but my experience with 
> the RIHAC CISS with my Epson Photo R230 has been very easy and almost 
> flawless over the last 15 months. No drama with having to insert chips 
> (they're in the supplied continuous cartridges) and the fitting took about 5 
> minutes. I have refilled once in the time I've had the system - a less than 5 
> minute process.
> 
> The quality of the prints, to my untrained eye, were at least as good as the 
> Epson carts. I had a problem with fading at one stage and this was due to  
> using lower quality Kodak paper. On the couple of times I've contacted RIHAC 
> for technical issues I was impressed by their commitment and expertise.
> 
> And John, if you're concerned about quality my suggestion is to be more 
> mindful of getting good paper with a resin coating such as Ilford or perhaps 
> the Epson.
> 
> Cheers
> 
> Mike Fuller
> 
> On 09/03/2010, at 12:49 PM, Graeme Winters wrote:
> 
>> 
>> RIHAC continuous ink system
>> 
>> 
>> Following the meeting earlier this year I took the step of buying the rihac 
>> continuous ink supply system as a means of reducing the cost of genuine or 
>> refilled cartridges.
>> To say that the continuous ink system is complicated is an understatement.
>> The manual is quite comprehensive and if there is any criticism of this it 
>> would be that the diagrams and pictures showing the various parts etc are 
>> not quite as clear as you may expect
>> 
>> To connect to this system you must remove the small gold chips at the base 
>> of each original ink cartridge and fit this to the corresponding colour of 
>> the set with the kit.
>> The positioning of these chips is critical as is fitting the chip to the 
>> correct colour.
>> I spent 50 minutes on the phone with Sam a senior technician with rihac last 
>> Friday trying various things in order to make the system work.
>> Sam then offered to send me a completely new kit with the chips fitted and 
>> this arrived Monday morning early
>> This fix did not allow me to print so again I spent almost an hour on the 
>> phone with Sam doing head cleans etc until we tried a restart and after 
>> several test prints I finally achieved a good quality copy
>> 
>> The saga is over and I am now able to print again
>> When I next need ink I will order 100ml bottles from rihac and these will 
>> cost $13 plus postage for 100 ml
>> 
>> I cannot comment on the quality of the ink so far but I would reckon that I 
>> have about 12 to 18 months supply with the system now. The ink may last 
>> longer that the printer itself
>> 
>> Although I did encounter many problems during the set up stage the service 
>> and phone support by Sam  at RIHAC was first class.
>> Perhaps some of the problems were were related to my advanced age but the 
>> support provided by Sam really was very good
>> 
>> Thought that this may be of interest to other users
>> 
>> Graeme
>> 
>> IMAC 27
>> 
>> 
> 
> 
> 
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