Hello Stephen,

On 30/05/2010, at 7:40 PM, Stephen Chape wrote:

> Hello folks,
> 
> I first encountered this problem about a month ago and was offered some very 
> sensible advice by other WAMUGERS. All of which I have exercised.
> 
> Frequently (about 30% of the time) when I start my iMac 2.15, once the 
> desktop has appeared, the screen seems to freeze. The dock will not appear 
> and I cannot get the Apple pull down menu to appear. So I have to power off 
> using the power button and then boot up again. It nearly always starts 
> without a problem on the second try.
> 
> I am using latest Mac OSX.
> 
> I have deleted all applications in System Preferences/Accounts/Login Items 
> (except for iTunes Helper).
> I have also uninstalled Virus Barrier X6.
> But the problem still persists !!
> 
> What will happen with iTunes if I delete iTunes Helper ?

Leave iTunes Helper in Login Items.

> I have never used "repair disk permissions". Could that be of any 
> significance ?

Wow, YES … I would first suggest you "Repair Permissions".

Applications > Utilities > Disk Utility
Select your Macintosh HD (or what your volume is named, it's the second listed 
in left column )
Select First Aid (if it's not already highlighted)
Then click 'Repair Permissions'

And WAIT for the process to finish, it can take a very long time, especially 
since you have not done this after upgrading to Snow Leopard.

> If I do "repair disk permissions" is there anything I need to know about 
> doing this ?

That you need to Repair Permissions after any system upgrade install.

> Can anyone suggest any other remedies that I can try ?

After Repairing Permissions, I suggest you download the OS X 10.6.3 Combo 
update and install it over the top of your 10.6.3 install.
<http://support.apple.com/kb/DL1017>

Then "Repair Permissions"  again.

Cheers,
Ronni

17" MacBook Pro  Intel Core i7
2.66GHz / 4GB / 1067 MHz DDR3 / 500GB Serial ATA Drive @ 7200rpm

OS X 10.6.3 Snow Leopard
Windows 7 Ultimate (under sufferance)






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