Hi all, Kevins recent email reminded me of something that is niggling me.
I recently (27 August) bought a new iPhone4 (at the AppleStore in Hay street) and signed up, in store, to the Telstra NextG CapPlan $49 which, with the special iPhone deal on at the time, was supposed to include 500MB of data (I got the 32GB iPhone4 which had a $299 up-front payment). The Apple guy was very apologetic about the fact that he couldn't set-up the Telstra account online (because Telstra wouldn't give them access to that system?!) so I had to sit there for around 20 minutes as the Apple guy patiently dealt with whatever Telstra moron was on the other end of the phone. There were a couple of moments where the Apple guy seemed to have to explain to the Telstra guy just how the plan worked: "no, no, that's not applicable to this plan - this is what it says on your (Telstra's) website!" Anyway, he finally declared it set-up, we activated the SIM and I made sure I made my first phone call before I left the AppleStore. What is niggling me, is that my bills are actually showing as: NextG CapPlan $49: $39.00 3G Data Pack 200MB: $10.00 3G Data Pack Promotional offer: $5.00cr Giving a monthly total: $44.00 So, one the one hand, I seem to only have a 200MB data allowance - whereas I was told, at sign-up, that the Telstra NextG CapPlan $49 for the iPhone included a 500MB data allowance - but, on the other hand, I seem to be getting $5/month discount on the data plan. So far, I haven't been downloading much data - I'm always connected wirelessly at home and (so far) don't do that much away from home - so it hasn't been a problem - but, given Telstra's exorbitant data rates, I would hate to one month use more than 200MB and get hit with a huge bill. I am trying to work out what went wrong with the sign-up - but the Telstra contract I signed at the AppleStore, under Mobile Plan details, just says: Other: $49 NextG Cap With no mention of included data allowances. 200MB was the data allowance on this plan before they announced the increase in data allowances at the end of July - the allowance was increased to 500MB if you signed up between 30 July and 30 September - so I was well within this envelope. Of course the plans have all changed since then, so Telstra's site is of no help (not that it ever is!). Given that I seem to be getting a "3G Data Pack Promotional offer" - I am wondering if that is how they implemented the increased data allowances in their (very confusing) system - eg, if the $49 plan had been implemented as advertised would it show something like: NextG CapPlan $49: $39.00 3G Data Pack 500MB: $20.00 3G Data Pack Promotional offer: $10.00cr Giving a monthly total: $49.00 (I'm just guessing here!) Is there anyone else out there who signed up for the Telstra NextG CapPlan $49 between 30 July and 30 September who could tell me how their bill is made up? I guess at the moment I'm wondering whether to leave things as is and save $5/month (given I seem to be staying below 200MB, at present) or chase it up to get the plan, as advertised, with 500MB data (which should remove any excess data worries) - and, presumably, be up for another $5/month. Any feedback gratefully received ;o) Cheers Neil -- Neil R. Houghton Albany, Western Australia Tel: +61 8 9841 6063 Email: [email protected] -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Unsubscribe - <mailto:[email protected]>
