Hi Mike
Thank you for your suggestion to use vuescan.
I downloaded the vuescan program, and tried it out, but the same
problem arose- there is "no scanner connected to the computer". The
scanner is only recognised when attached with a cable. (Not sure why
it recognises the printer but not the scanner - but even the Canon
techs can't give me that answer). Perhaps my installation disc is
corrupted (or possibly missing a file) - my opinion, not Canon tech's
suggestion.
I will keep the vuescan program on my hard drive, as it may come in
helpful when I buy my next printer/scanner, which will least likely
be another Canon (I might return to Epson, which I had before buying
the MP640).
Again, thanks so much for your supportive suggestion. It is very
much appreciated.
Regards
Rosie
On 02/03/2011, at 8:01 AM, Mike Murray wrote:
Hi Rosie
I have one of those and it works perfectly with vuescan. Available
at http://www.hamrick.com. I bought it years ago and, with free
unlimited updates it's worked on all the scanners I've ever had.
I agree the Canon driver is not good. But the scanner works well.
Cheers
Mike
On 01/03/2011, at 11:24 PM, Rosie Cable wrote:
Hi Alex
Although a different model, my experience with a Canon Pixma
MP640's scanner has been impossible. According to the specs, this
unit should scan, copy and print okay on my iMac (OSX 10.4.11),
via WIFI setup. I've set it up with Airport, and I will say that
the printer works seamlessly. However the scanner will not work
wirelessly at all. I have spent a couple of hours on the phone to
Canon techs, on a couple of different occasions. I have have
uninstalled and reinstalled both by myself, and with the techs on
standby. Even they can't explain why the scanning function won't
work wirelessly, but will only work when using a cable connection.
After spending many hours trying to sort this problem out without
success, I've given up, and don't use the scanner function at
all. I did ask the tech's and also sent an email to Canon,
requesting that they have the ethical courtesy to alert both Mac
users and printer salespersons that this problem exists =
(particularly if using Mac OSX 10.4.11). However I don't believe
anything eventuated from this request.
Hopefully, list members will be able to provide information about
a good MFP unit with good scanning functions. Alternatively, if
possible, before buying another printer (particularly Canon), try
to see the model that you want, actually set up to a Mac, and see
all functions working as you would wish, before parting with your
hard-earned cash.
Cheers
Rosie
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