Hi Rosie Did you try Apple's Image Capture. (in Applications folder) I've sometimes found that wireless scanners which won't show up under the manufacturers own software, work under Image Capture perfectly. (And sometimes even better).
I also found with some clients the Canon scanner software had to be installed in specific order for certain things to work. The Epson's were a little like that too, but not so much (in that you had to make Sure Epson Scan Utility saw your scanner wirelessly and not via the cable). They can be a bit fiddly, but once set up work very well. Hope something there helps. Kind Regards Daniel On 3/3/11 12:02 AM, "Rosie Cable" <[email protected]> wrote: > > Hi Mike > > Thank you for your suggestion to use vuescan. > > I downloaded the vuescan program, and tried it out, but the same > problem arose- there is "no scanner connected to the computer". The > scanner is only recognised when attached with a cable. (Not sure why > it recognises the printer but not the scanner - but even the Canon > techs can't give me that answer). Perhaps my installation disc is > corrupted (or possibly missing a file) - my opinion, not Canon tech's > suggestion. > > I will keep the vuescan program on my hard drive, as it may come in > helpful when I buy my next printer/scanner, which will least likely > be another Canon (I might return to Epson, which I had before buying > the MP640). > > Again, thanks so much for your supportive suggestion. It is very > much appreciated. > > Regards > Rosie > > > On 02/03/2011, at 8:01 AM, Mike Murray wrote: > >> >> Hi Rosie >> >> I have one of those and it works perfectly with vuescan. Available >> at http://www.hamrick.com. I bought it years ago and, with free >> unlimited updates it's worked on all the scanners I've ever had. >> >> I agree the Canon driver is not good. But the scanner works well. >> >> Cheers >> Mike >> >> >> On 01/03/2011, at 11:24 PM, Rosie Cable wrote: >> >>> Hi Alex >>> >>> Although a different model, my experience with a Canon Pixma >>> MP640's scanner has been impossible. According to the specs, this >>> unit should scan, copy and print okay on my iMac (OSX 10.4.11), >>> via WIFI setup. I've set it up with Airport, and I will say that >>> the printer works seamlessly. However the scanner will not work >>> wirelessly at all. I have spent a couple of hours on the phone to >>> Canon techs, on a couple of different occasions. I have have >>> uninstalled and reinstalled both by myself, and with the techs on >>> standby. Even they can't explain why the scanning function won't >>> work wirelessly, but will only work when using a cable connection. >>> >>> After spending many hours trying to sort this problem out without >>> success, I've given up, and don't use the scanner function at >>> all. I did ask the tech's and also sent an email to Canon, >>> requesting that they have the ethical courtesy to alert both Mac >>> users and printer salespersons that this problem exists = >>> (particularly if using Mac OSX 10.4.11). However I don't believe >>> anything eventuated from this request. >>> >>> Hopefully, list members will be able to provide information about >>> a good MFP unit with good scanning functions. Alternatively, if >>> possible, before buying another printer (particularly Canon), try >>> to see the model that you want, actually set up to a Mac, and see >>> all functions working as you would wish, before parting with your >>> hard-earned cash. >>> >>> Cheers >>> Rosie >>> >> >> >> >> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Unsubscribe - <mailto:[email protected]> >> > > > > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Unsubscribe - <mailto:[email protected]> > --- Daniel Kerr MacWizardry Phone: 0414 795 960 Email: <daniel @ macwizardry . com . au> Web: <http://www.macwizardry.com.au> **For everything Macintosh** -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Unsubscribe - <mailto:[email protected]>
