Interesting. You might have gotten lucky or if the laptop for your daughter was in your name with AppleCare (and was still running) then that may have covered the Tine Capsule. (if all within the same time period). I have a feeling I read that Airports etc are actually covered under the computers AppleCare extended warranty if it was purchased. Which is quite handy really.
But it/you must have been flagged for something as you say they verified you as the owner. One wonders what would have happened if you'd said no :) lol. :) But yes, always nice when you get a good outcome when you don't expect it. Kind regards Daniel Sent from my iPhone --- Daniel Kerr MacWizardry Phone: 0414 795 960 Email: dan...@macwizardry.com.au Web: <http://www.macwizardry.com.au> **For Everything Macintosh** On 07/05/2011, at 6:55 AM, cm <cm200...@gmail.com> wrote: > > Hi Daniel, > > That was the surprising part. I was seeking to pay for the repair and the the > Time Capsule was for quite some time not covered by any warranty, yet the > replacement and the data transfer was done for free. I do not have AppleCare > on any of my current products though I bought my daughter a polycarbonate > MacBook with AppleCare some years ago. > > Cheers, > Carlo > > Sent from my iPad > > On 06/05/2011, at 21:10, Daniel Kerr <wa...@macwizardry.com.au> wrote: > >> >> Hi Carlo >> >> Was curious on this part, and meant to ask. Did you have Applecare with any >> (or one of) your computers? >> >> Kind regards >> Daniel >> >> >> On 5/5/11 5:43 PM, "cm" <cm200...@gmail.com> wrote: >> >>> Hi Stephen, >>> >>> I too would recommend a Time Capsule, and have in fact done so to at least >>> four satisfied friends. I, personally, have a 1TB model that I purchased >>> while >>> still in Canada in 2008 and a 2TB model that I purchase about 2 years ago. >>> Interestingly enough I did have a problem with the 1TB model about a year >>> ago. >>> The power supply (not the drive) failed. I returned it to the Apple Store in >>> Hay Street expecting to pay for the repair, but they looked the item up on >>> their computer, verified me as the owner and replaced the Time Capsule for >>> free. Also at no charge, they transferred all the data from the broken unit >>> to >>> the new one! I did not need to present so much as a receipt (although I >>> could >>> have). >>> >>> The free repair could suggest a secret warranty for some defect in the power >>> supply, but I would like to point out how far Apple goes above and beyond to >>> maintain goodwill. I have had many good experiences at the Apple Store. >>> >>> All of the persons to whom I recommended the Time Capsule are happily >>> benefitting from the automatic backups that occur once an hour when they are >>> within WiFi range of their Time Capsule. One friend from Canada contacted me >>> and thanked me profusely for having set up the automatic backups, becuase >>> her >>> disk failed and she was, within the day, able to continue work from the very >>> sentence where she had left off. >>> >>> Cheers, >>> Carlo >> >> --- >> Daniel Kerr >> MacWizardry >> >> Phone: 0414 795 960 >> Email: <daniel @ macwizardry . com . au> >> Web: <http://www.macwizardry.com.au> >> >> >> **For everything Macintosh** >> >> >> >> >> >> -- The WA Macintosh User Group Mailing List -- >> Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> >> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> >> Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au> >> > > > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au> > -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Unsubscribe - <mailto:wamug-unsubscr...@wamug.org.au>
