Thank you Ray

It's definitely time not temperature or humidity. Slow from late afternoon and 
all evening and all day weekends.
Cheers
John
John Daniels
[email protected]



On 15/06/2011, at 9:41 AM, Ray Forma wrote:

> 
> John,
> 
> a considerable while back I had similar problems. Whenever it became cold, my 
> Internet speed would decline markedly. I complained repeatedly to my ISP, 
> AAPT, who treated me like an idiot, continually asking me to disconnect all 
> other equipment etc. To shut them up I disconnected the house telephone 
> wiring at our point-of-presence, and connected my modem directly to the POP. 
> Then using my mobile phone, I complained again. AAPT trotted out the usual 
> about other devices, so I explained what I had done. They first admonishing 
> me for having fiddled with the POP, but then tested the circuit once again 
> and downloaded my modem logs once again, and admitted that there was a 
> strange correlation between download speed and temperature. They then said 
> that the problem was inexplicable and that I would have to live with it.
> 
> A while later I was fortunate to find a Telstra tech working on one of those 
> silver bollards at the end of our street closer to the exchange. 
> Uncharacteristically, he was quite friendly and I explained my problem to 
> him. He said he suspected it could be the joint on my cable in the actual 
> bollard on which he was working. He said many of the joints on that bollard 
> were bad because of some dodgy waterproofing compound that Telstra had used 
> decades ago. He got various details from me and said he would try to do 
> something one day. Amazing! About two weeks later there was a little note in 
> my letterbox saying joint found and cleaned, test speeds please.
> 
> My speed has been fairly consistent since, come rain, shine, or school-kids. 
> All the evidence points to thermal expansion and contraction in a bad cable 
> joint as the cause of my problem. Unfortunately I didn't get the tech's 
> details so could not thank him for probably breaking a lot of Telstra 
> protocols, but fixing my problem.
> 
> Check if your problem in not similar by correlating your speed with air 
> temperature, rather than time of day. Also check workdays vs weekend days, 
> and wet vs dry weather
> 
> On 14/06/2011, at 6:50 PM, John Daniels wrote:
> 
>> Hi everyone
>> 
>> I am still being plagued with a big reduction in speed in the evening. Up 
>> until 3.20pm it was 162KBs, then went to 90KBs and 50KBs
>> 
>> Has anyone else on Hammersley Exchange experienced this?
>> 
>> Cheers
>> 
>> John
> 
> Regards,
> 
> Ray Forma
> Mob +61 (0) 428 596938
> 
> 
> 
> 
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