John,

a considerable while back I had similar problems. Whenever it became cold, my 
Internet speed would decline markedly. I complained repeatedly to my ISP, AAPT, 
who treated me like an idiot, continually asking me to disconnect all other 
equipment etc. To shut them up I disconnected the house telephone wiring at our 
point-of-presence, and connected my modem directly to the POP. Then using my 
mobile phone, I complained again. AAPT trotted out the usual about other 
devices, so I explained what I had done. They first admonishing me for having 
fiddled with the POP, but then tested the circuit once again and downloaded my 
modem logs once again, and admitted that there was a strange correlation 
between download speed and temperature. They then said that the problem was 
inexplicable and that I would have to live with it.

A while later I was fortunate to find a Telstra tech working on one of those 
silver bollards at the end of our street closer to the exchange. 
Uncharacteristically, he was quite friendly and I explained my problem to him. 
He said he suspected it could be the joint on my cable in the actual bollard on 
which he was working. He said many of the joints on that bollard were bad 
because of some dodgy waterproofing compound that Telstra had used decades ago. 
He got various details from me and said he would try to do something one day. 
Amazing! About two weeks later there was a little note in my letterbox saying 
joint found and cleaned, test speeds please.

My speed has been fairly consistent since, come rain, shine, or school-kids. 
All the evidence points to thermal expansion and contraction in a bad cable 
joint as the cause of my problem. Unfortunately I didn't get the tech's details 
so could not thank him for probably breaking a lot of Telstra protocols, but 
fixing my problem.

Check if your problem in not similar by correlating your speed with air 
temperature, rather than time of day. Also check workdays vs weekend days, and 
wet vs dry weather

On 14/06/2011, at 6:50 PM, John Daniels wrote:

> Hi everyone
> 
> I am still being plagued with a big reduction in speed in the evening. Up 
> until 3.20pm it was 162KBs, then went to 90KBs and 50KBs
> 
> Has anyone else on Hammersley Exchange experienced this?
> 
> Cheers
> 
> John

Regards,

Ray Forma
Mob +61 (0) 428 596938




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