Hi Tim, I had started typing a reply earlier this morning, but had to halt and do a client’s job and my ‘draft' email did not save :( So I’ve now had to try and get my train of thought back and remember what I was going to say.
On 30/11/2011, at 8:06 AM, Tim Law wrote: > On 30/11/2011, at 7:48 AM, Ronda Brown wrote: > >> Hi Tim, >> >>> 3. On return to Australia, I updated to OS5, updated Pages on the desktop, >>> iPhone and iPad, and started using iCloud. >> >> So all the Pages documents were created on the iPad before you had iCloud >> syncing setup? > > Yes, All the Pages Documents I can no longer access were created on the iPad > before iCloud. How did you get these Pages documents from the iPad onto your Mac when you returned? Did you export / transfer them into iTunes File sharing section Pages App and then selected them all and ‘Save To’ to save them to a location on your Mac? Did you do this BEFORE you updated Pages Application and setup iCloud? If so would the documents open in Pages then? > Documents I have created since updating Pages, OS5 and sync to iCloud work as > expected. As we would expect them to as they are all compatible with each other since updating. > >> Did you sync the Pages Documents to your Mac as soon as you returned home to >> your computer and BEFORE setting up iCloud? >> >> You won’t see these Pages Documents in iCloud if you didn’t. > > They are in iCloud, so I assume I did everything correctly. > But I cannot download them and by clicking on them they have a flag come up > saying they are updating. This never completes - well, after ten minutes > anyway. You will need to let them update to the new format. Depending on how large the 15 documents you created on the iPad while you were away are , I presume this could take quite some time. I'm also a bit concerned (not knowing exactly what you did immediately you returned home to your Mac) if the Pages documents that were created on the iPad prior to updating Pages App & iCloud etc, have not been properly downloaded to the Mac Pages format & are still in the iOS format? The Mac and iOS versions of the same iWork document are different. When you load a Mac version of an iWork document into an iOS iWork app, the document is converted to the iOS format. > I didn't upgrade for a few days after arriving home, so 'assumed' Pages > synced as it normally would have done prior to upgrading. I don't recall > doing anything special - y'know, just let the Mac do it's thing…. How were you syncing, via MobileMe or iTunes? Did you check you could open the Pages Documents first before you did a sync? Cheers, Ronni > > >> >> DON’T delete the Pages Documents until we have time to sort out what has >> happened and ways to restore the documents. >> >> I haven’t had time to read your post thoroughly, as soon as I’m able I’ll >> get back to you and try to give any assistance I can. >> Just don’t delete the Pages documents because once deleted they are gone! > > > Sure. I won't delete them, but as the posting (below) says, they are no > longer needed. But it's a worry that this can happen following an upgrade. > > >> >> Cheers, >> Ronni > > Thanks Ronni. > > > Tim > > > > > >> >> On 30/11/2011, at 6:37 AM, Tim Law wrote: >> >>> Thanks Carlo, >>> >>> When I go to https://www.icloud.com/ on either the iPhone or iPad, Safari >>> flicks me through to a page that will only allow me to 'Set up iCloud', >>> 'install find my iPhone', and 'Install Find my friends'. There is no >>> option to log in. iCloud IS setup on both devices and apart from this, >>> is functioning as I would expect. I cannot find a place to 'see' the >>> documents as they are stored on iCloud, unlike I could with iDisk in the >>> good old days.... :-) >>> >>> >>> However, when I go to https://www.icloud.com/ on my Mac Mini, and then to >>> iWork, I see the documents I am seeking. Any that are in Word, or created >>> with the new version of Pages on the iPad (I created a test document >>> yesterday before asking for help) are working as expected and will >>> download. >>> >>> However the documents I created on the iPad in October remain a problem. I >>> can select them and delete them. But if I click on them to try to download >>> them, a flag comes up on the document saying 'Updating' and stays there for >>> ages, like 10 minutes. >>> >>> It looks like these documents are toast. As I said in my original query, >>> the contents of them have already been pasted over into my wordpress travel >>> blog, but geez, if not, I'd be mighty miffed. >>> >>> I imagine I'm not alone. >>> >>> The sequence of events again is. >>> >>> 1. Travelling in Europe, I created a document each day as a diary. It was >>> easier to write into Pages, than straight into the wordpress blog site >>> which I could only do when online. The version of Pages on the iPad was >>> the one current in September/ October, 2011 >>> >>> 2. Whilst I was away, iCloud and the updated version of Pages for iPad was >>> released. I did not update whilst away as I needed to connect to my desktop >>> computer. >>> >>> 3. On return to Australia, I updated to OS5, updated Pages on the desktop, >>> iPhone and iPad, and started using iCloud. >>> >>> 4. Browsing through Pages yesterday so I could test my new bluetooth >>> keyboard with the intention of recording investigation reports on the iPad, >>> I find these documents written in the previous version are not functioning. >>> >>> >>> This has shaken my confidence in Pages, as if for example I'm in the middle >>> of a major investigation in a workplace dispute and have recorded the >>> evidence of several respondents, then Pages gets updated; am I going to >>> lose access to all my work??? That's a concern for the future. >>> >>> For now, I'll use iWork online to delete these older documents, unless >>> someone has an idea that might resurrect them. >>> >>> For anyone that's interested, my blog is at lawtbm.wordpress.com. It >>> documents a family trip to Europe using Eurail pass for the trains and a >>> self organised itinerary. >>> >>> Thanks >>> >>> Tim >>> >>> >>> >>> >>> >>> >>> On 29/11/2011, at 10:07 PM, cm wrote: >>> >>>> Hi Tim, >>>> >>>> Yes I like the small and light, yet totally functional Apple bluetooth >>>> keyboard as well. >>>> >>>> You could try looking on the iCloud website to see what state iCloud >>>> itself believes the documents are in. If the documents are there you can >>>> then download them to your Mac. >>>> >>>> To check the iCloud website: >>>> >>>> 1) Point Safari at https://www.icloud.com/ and log in using your Apple ID >>>> and password. Check the keep me logged in checkbox if you like. >>>> >>>> 2) Select the iWork icon if it is visible on the screen. If it is not >>>> visible select the cloud icon at the top left of the page and then select >>>> the iWork icon. >>>> >>>> 3) You will then see all the iWork documents that you have stored on >>>> iCloud. If the documents you are after are there, clicking on them will >>>> display a Download button that will allow you to download a copy to your >>>> Mac. >>>> >>>> Cheers, >>>> Carlo >>>> >>>> On 29/11/2011, at 20:30 , Tim Law wrote: >>>> >>>>> First the good news; I bought a Apple Bluetooth keyboard on the Apple >>>>> store >>>>> sale last Friday. It arrived today and synced up easily with the iPad 1. >>>>> It's a nice keyboard to use, good feel, and I'm looking forward to using >>>>> it >>>>> more - in particular with Pages which I've had on the iPad for over a >>>>> year. >>>>> >>>>> Whilst travelling in October this year, I wrote a number of diary >>>>> notes/blogs in Pages on the iPad. When I arrived back in Australia, I >>>>> upgraded to the new version of Pages, and also OS5 and started syncing >>>>> with >>>>> iCloud. >>>>> >>>>> Now I find I cannot open the documents I created in Europe. I cannot >>>>> select >>>>> them either when using the Edit command in Pages. There are about 15 >>>>> documents. Some of them have a bar across the bottom that looks like it is >>>>> waiting to download. Others have an arrow on the top right hand corner, >>>>> but >>>>> when I tap them to open them, I get a message saying I need to be >>>>> connected >>>>> to the internet. But I already am connected.... >>>>> >>>>> These are not documents created on the Mac with a desktop version of >>>>> Pages, >>>>> these are documents I created on the same iPad, but now since an upgrade, >>>>> I >>>>> cannot do anything with them. >>>>> >>>>> Fortunately the stories have already been pasted into a proper online >>>>> blog, >>>>> but if they hadn't been, I'd be really stressed about not being able to >>>>> open them. >>>>> >>>>> I have an iPad 1, with all software up to date. >>>>> >>>>> I've not tried to find these documents on my desktop Mac Mini or open them >>>>> on Desktop Pages. Should I? >>>>> >>>>> >>>>> Ta >>>>> >>>>> Tim -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
