On 30/11/2011, at 1:00 PM, Ronda Brown wrote: > Hi Tim, > > I had started typing a reply earlier this morning, but had to halt and do a > client’s job and my ‘draft' email did not save :( > So I’ve now had to try and get my train of thought back and remember what I > was going to say. > > On 30/11/2011, at 8:06 AM, Tim Law wrote: > >> On 30/11/2011, at 7:48 AM, Ronda Brown wrote: >> >>> Hi Tim, >>> >>>> 3. On return to Australia, I updated to OS5, updated Pages on the desktop, >>>> iPhone and iPad, and started using iCloud. >>> >>> So all the Pages documents were created on the iPad before you had iCloud >>> syncing setup? >> >> Yes, All the Pages Documents I can no longer access were created on the iPad >> before iCloud. > > How did you get these Pages documents from the iPad onto your Mac when you > returned?
I didn't. I left them on the iPad. As I didn't need them any more, I didn't need to do anything with them. Whilst travelling I used them to write my blog on the train for example, then uploaded them to the wordpress site when I had wifi. I could have deleted from the iPad at the time, but never got around to it. My concern was raised last night when I couldn't open them on the machine they were created on. > Did you export / transfer them into iTunes File sharing section Pages App and > then selected them all and ‘Save To’ to save them to a location on your Mac? Nope. As above. > > Did you do this BEFORE you updated Pages Application and setup iCloud? Nope. As above. > If so would the documents open in Pages then? > >> Documents I have created since updating Pages, OS5 and sync to iCloud work >> as expected. > > As we would expect them to as they are all compatible with each other since > updating. >> >>> Did you sync the Pages Documents to your Mac as soon as you returned home >>> to your computer and BEFORE setting up iCloud? >>> >>> You won’t see these Pages Documents in iCloud if you didn’t. >> >> They are in iCloud, so I assume I did everything correctly. >> But I cannot download them and by clicking on them they have a flag come up >> saying they are updating. This never completes - well, after ten minutes >> anyway. > > You will need to let them update to the new format. Depending on how large > the 15 documents you created on the iPad while you were away are , I presume > this could take quite some time. > > I'm also a bit concerned (not knowing exactly what you did immediately you > returned home to your Mac) if the Pages documents that were created on the > iPad prior to updating Pages App & iCloud etc, have not been properly > downloaded to the Mac Pages format & are still in the iOS format? I suspect this is the case. They would have been created in the old IOS format. I'm going out for my own work now, so will try to open them in iCloud/iWorks again. However this morning, nothing upgraded despite me leaving the computer for an hour. If I try to open them on the iPad or iPhone, both running OS5, there is a little blue activity bar across the bottom of each one for a second or so, then the action stops. > > > The Mac and iOS versions of the same iWork document are different. When you > load a Mac version of an iWork document into an iOS iWork app, the document > is converted to the iOS format. > >> I didn't upgrade for a few days after arriving home, so 'assumed' Pages >> synced as it normally would have done prior to upgrading. I don't recall >> doing anything special - y'know, just let the Mac do it's thing…. > > How were you syncing, via MobileMe or iTunes? MobileMe. > Did you check you could open the Pages Documents first before you did a sync? No. Ronni, I suspect that will the upgrades of both Pages, and the OS and the move to iCloud, these documents have been lost/locked in some past version timewarp. This is not a real problem for me now, but I'm cautious for the future. Should I be downloading every Pages document I have created on the iPad immediately onto the Desktop Mac?? Thanks Tim > > >> >> >>> >>> DON’T delete the Pages Documents until we have time to sort out what has >>> happened and ways to restore the documents. >>> >>> I haven’t had time to read your post thoroughly, as soon as I’m able I’ll >>> get back to you and try to give any assistance I can. >>> Just don’t delete the Pages documents because once deleted they are gone! >> >> >> Sure. I won't delete them, but as the posting (below) says, they are no >> longer needed. But it's a worry that this can happen following an upgrade. >> >> >>> >>> Cheers, >>> Ronni >> >> Thanks Ronni. >> >> >> Tim >> >> >> >> >> >>> >>> On 30/11/2011, at 6:37 AM, Tim Law wrote: >>> >>>> Thanks Carlo, >>>> >>>> When I go to https://www.icloud.com/ on either the iPhone or iPad, >>>> Safari flicks me through to a page that will only allow me to 'Set up >>>> iCloud', 'install find my iPhone', and 'Install Find my friends'. There >>>> is no option to log in. iCloud IS setup on both devices and apart from >>>> this, is functioning as I would expect. I cannot find a place to 'see' >>>> the documents as they are stored on iCloud, unlike I could with iDisk in >>>> the good old days.... :-) >>>> >>>> >>>> However, when I go to https://www.icloud.com/ on my Mac Mini, and then to >>>> iWork, I see the documents I am seeking. Any that are in Word, or created >>>> with the new version of Pages on the iPad (I created a test document >>>> yesterday before asking for help) are working as expected and will >>>> download. >>>> >>>> However the documents I created on the iPad in October remain a problem. I >>>> can select them and delete them. But if I click on them to try to download >>>> them, a flag comes up on the document saying 'Updating' and stays there >>>> for ages, like 10 minutes. >>>> >>>> It looks like these documents are toast. As I said in my original query, >>>> the contents of them have already been pasted over into my wordpress >>>> travel blog, but geez, if not, I'd be mighty miffed. >>>> >>>> I imagine I'm not alone. >>>> >>>> The sequence of events again is. >>>> >>>> 1. Travelling in Europe, I created a document each day as a diary. It was >>>> easier to write into Pages, than straight into the wordpress blog site >>>> which I could only do when online. The version of Pages on the iPad was >>>> the one current in September/ October, 2011 >>>> >>>> 2. Whilst I was away, iCloud and the updated version of Pages for iPad was >>>> released. I did not update whilst away as I needed to connect to my >>>> desktop computer. >>>> >>>> 3. On return to Australia, I updated to OS5, updated Pages on the desktop, >>>> iPhone and iPad, and started using iCloud. >>>> >>>> 4. Browsing through Pages yesterday so I could test my new bluetooth >>>> keyboard with the intention of recording investigation reports on the >>>> iPad, I find these documents written in the previous version are not >>>> functioning. >>>> >>>> >>>> This has shaken my confidence in Pages, as if for example I'm in the >>>> middle of a major investigation in a workplace dispute and have recorded >>>> the evidence of several respondents, then Pages gets updated; am I going >>>> to lose access to all my work??? That's a concern for the future. >>>> >>>> For now, I'll use iWork online to delete these older documents, unless >>>> someone has an idea that might resurrect them. >>>> >>>> For anyone that's interested, my blog is at lawtbm.wordpress.com. It >>>> documents a family trip to Europe using Eurail pass for the trains and a >>>> self organised itinerary. >>>> >>>> Thanks >>>> >>>> Tim >>>> >>>> >>>> >>>> >>>> >>>> >>>> On 29/11/2011, at 10:07 PM, cm wrote: >>>> >>>>> Hi Tim, >>>>> >>>>> Yes I like the small and light, yet totally functional Apple bluetooth >>>>> keyboard as well. >>>>> >>>>> You could try looking on the iCloud website to see what state iCloud >>>>> itself believes the documents are in. If the documents are there you can >>>>> then download them to your Mac. >>>>> >>>>> To check the iCloud website: >>>>> >>>>> 1) Point Safari at https://www.icloud.com/ and log in using your Apple ID >>>>> and password. Check the keep me logged in checkbox if you like. >>>>> >>>>> 2) Select the iWork icon if it is visible on the screen. If it is not >>>>> visible select the cloud icon at the top left of the page and then select >>>>> the iWork icon. >>>>> >>>>> 3) You will then see all the iWork documents that you have stored on >>>>> iCloud. If the documents you are after are there, clicking on them will >>>>> display a Download button that will allow you to download a copy to your >>>>> Mac. >>>>> >>>>> Cheers, >>>>> Carlo >>>>> >>>>> On 29/11/2011, at 20:30 , Tim Law wrote: >>>>> >>>>>> First the good news; I bought a Apple Bluetooth keyboard on the Apple >>>>>> store >>>>>> sale last Friday. It arrived today and synced up easily with the iPad 1. >>>>>> It's a nice keyboard to use, good feel, and I'm looking forward to using >>>>>> it >>>>>> more - in particular with Pages which I've had on the iPad for over a >>>>>> year. >>>>>> >>>>>> Whilst travelling in October this year, I wrote a number of diary >>>>>> notes/blogs in Pages on the iPad. When I arrived back in Australia, I >>>>>> upgraded to the new version of Pages, and also OS5 and started syncing >>>>>> with >>>>>> iCloud. >>>>>> >>>>>> Now I find I cannot open the documents I created in Europe. I cannot >>>>>> select >>>>>> them either when using the Edit command in Pages. There are about 15 >>>>>> documents. Some of them have a bar across the bottom that looks like it >>>>>> is >>>>>> waiting to download. Others have an arrow on the top right hand corner, >>>>>> but >>>>>> when I tap them to open them, I get a message saying I need to be >>>>>> connected >>>>>> to the internet. But I already am connected.... >>>>>> >>>>>> These are not documents created on the Mac with a desktop version of >>>>>> Pages, >>>>>> these are documents I created on the same iPad, but now since an >>>>>> upgrade, I >>>>>> cannot do anything with them. >>>>>> >>>>>> Fortunately the stories have already been pasted into a proper online >>>>>> blog, >>>>>> but if they hadn't been, I'd be really stressed about not being able to >>>>>> open them. >>>>>> >>>>>> I have an iPad 1, with all software up to date. >>>>>> >>>>>> I've not tried to find these documents on my desktop Mac Mini or open >>>>>> them >>>>>> on Desktop Pages. Should I? >>>>>> >>>>>> >>>>>> Ta >>>>>> >>>>>> Tim > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
