Ronni, I've done exactly what you suggested. At work I still only got the error message (Snow Leopard), at home nothing (Lion).
What now? Stuart Breden PO Box 132 Kalamunda WA 6926 Ph: (08) 9257 1577 Mbl: 0417 053 266 Please consider the environment before printing this email On 10/04/2012, at 8:02 PM, Ronda Brown wrote: > Hi Stuart, > > Why your message has not shown on WAMUG Mailing list and is not showing in > WAMUG Mailing list is because it is an attachment. > WAMUG Mailing list does not allow attachments, only plain text emails. > > The ANZ online Statements are in PDF format the same as all the banks and the > settings are the same as most banks. > > I’ve typed the error message from the attachment you sent me, it reads: > > /quote: > Why your statement is unavailable: > > To access your ANZ online statements you need to have your browser cookies > enabled. > You'll also need to be logged into ANZ Internet Banking before you can access > your online statements. > > What you need to do: > > Make sure that your browser cookies are enabled, if you're not sure how you > can find out more > Log into ANZ Internet Banking by going to www.anz.com, then to access your > online statements go to Accounts and View Online Statements. > /End Quote: > > Using Safari to access your ANZ online statements, you need to: > > Step 1 - Check the security settings: > > a) Select "Safari" from the menu bar and then select "Preferences" from the > menu. > b) From the new window, select "Security" from the icons along the top and > then check that the following options are ticked: > Enable Java > Enable JavaScript > Ensure the "Block pop-up windows" box is left unchecked. > Click the red close window button in the top left corner. > > Step 2 - Enable cookies for ANZ > > a) Select "Safari" from the menu bar and then select "Preferences" from the > menu. > b) From the new window, select "Privacy" from the icons along the top and > then check that the following options are ticked: > In the "Block cookies" section, if "Always" is selected, change it to "From > third parties and advertisers". If "Never" is selected, you can leave it the > way it is. > Click the red "close window" button in the top left corner. > > Step 3 - Clear the cache > > a) Select "Safari" from the menu bar and then select "Empty cache" from the > drop down menu. > b) When the confirmation window appears, click "Empty" to clear the browser > cache > > Step 4 - Apply all changes > > To enable these changes, close and restart your browser. > Once you have re-opened the browser, your Safari settings should be > compatible with ANZ Internet Banking and allow you to log on. > > This is all fairly standard for accessing online bank statements. > > Cheers, > Ronni > > 17" MacBook Pro 2.3GHz Quad-Core i7 “Thunderbolt" > 2.3GHz / 8GB / 750GB @ 7200rpm HD > > OS X 10.7.3 Lion > Windows 7 Ultimate (under sufferance) > > > > > > > > > > > > > > > > > On 10/04/2012, at 6:27 PM, Stuart Breden wrote: > >> Here is the WAMUG message, Ronni with the error message at the bottom. >> >> Stuart Breden >> PO Box 132 >> Kalamunda WA 6926 >> Ph: (08) 9257 1577 >> Mbl: 0417 053 266 >> >> Please consider the environment before printing this email >> >> Begin forwarded message: >> >>> From: Stuart Breden <bred...@highway1.biz> >>> Subject: eStatements >>> Date: 9 April 2012 5:08:58 PM AWST >>> To: WAMUG Mailing List <wamug@wamug.org.au> >>> >>> Out of the blue I was unable to open the eStatements on both my business >>> and personal ANZ Internet Banking accounts. >>> >>> This is the error message I got. >>> >>> I followed the instructions but no luck. >>> >>> Suggestions? >>> >>> Stuart Breden >>> PO Box 132 >>> Kalamunda WA 6926 >>> Ph: (08) 9257 1577 >>> Mbl: 0417 053 266 >>> >>> Please consider the environment before printing this email >>> <Screen shot 2012-02-17 at 1.10.04 PM.png> >>> >> > > -- The WA Macintosh User Group Mailing List -- > Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> > Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> > Settings & Unsubscribe - > <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug> -- The WA Macintosh User Group Mailing List -- Archives - <http://www.wamug.org.au/mailinglist/archives.shtml> Guidelines - <http://www.wamug.org.au/mailinglist/guidelines.shtml> Settings & Unsubscribe - <http://lists.wamug.org.au/listinfo/wamug.org.au-wamug>
